Garcia Freeman

Essential Duties

• Prepared interesting and innovative visual displays to grab customer interest and promote sales.
• Merchandised new stock to appeal to customers, grab attention and drive sales.
• Unloaded arriving product stock and moved to store display areas.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Greeted, serviced and thanked all customers.
• Answered customer questions regarding store merchandise, department information and pricing.
• Transported merchandise to sales floor and restocked shelves, racks and bins.
• Maintained neat and clean work areas for professional appeal.
• Arranged consistent shelves, bins and racks at several locations by following established planograms.
• Updated pricing and signage to complete product displays and educate customers

Essential Duties .

• Perform work with consistent production rate
• Perform work in fast paced environment, maintain production and quality requirements
• Maintain knowledge, understanding and adherence to Safety policies, USDA, GMPs, QA, HACCP, third party standards, Sanitation rules and regulations, and other company policies
• Perform all other duties as assigned
• Oversaw, coached and evaluated 7 new employees

Essential Duties

• Encouraged professional growth and talent development in associates to increase performance in all areas
• Trained several employees in inventory practices, POS systems and product knowledge, contributing to 100% increase in customer satisfaction ratings
• Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines
• Assessed, optimized and elevated operations to target current and expected demands
• Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
• Rotated merchandise and displays to feature new products and promotions
• Walked through store areas to identify and proactively resolve issues negatively impacting operations

Essential Duties

• Prepared interesting and innovative visual displays to grab customer interest and promote sales
• Drove client retention, managing engaging merchandise presentation to motivate impulse purchases
• Inspected merchandise for quality and arranged proper display location on floor
• Arranged consistent shelves, bins and racks at several locations by following established planograms
• Greeted, serviced and thanked all customers
• Rotated manufacturer products
• Removed damaged, out-of-code, not-in-set and discontinued items from displays
• Transported merchandise to sales floor and restocked shelves, racks and bins

• Developed and actualized customer service initiatives to decrease wait times.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Provided primary customer support to internal and external customers.
• Evaluated account and service histories to identify trends, using data to mitigate future issues.
• Informed customers about special promotions and provided detailed information for various products.
• Responded to customer calls and emails to answer questions about products and services.
• Resolved concerns with products or services to help with retention and drive sales.
• Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Executes excellent sales floor merchandising and selling.
• Boosted sales revenue by skillfully promoting diverse service options.
• Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
• Recommended products to customers, thoroughly explaining details.