Gardenia Garcia
Van Nuys,CA
Summary
Personable and reliable crew trainer bringing several years of experience in overseeing food handling and customer service staff development. Proficient in all restaurant positions with extensive expertise in employee assessment. Proven history of increasing productivity and bolstering services.
Overview
3
3
years of professional experience
Work History
Crew Trainer
McDonald's
Van Nuys, CA
06.2022 - Current
- Developed and implemented training programs to ensure crew members were adequately prepared for their roles.
- Administered tests at the end of each module to evaluate understanding of topics covered.
- Monitored employee progress, offering constructive feedback for improvement.
Crew Memeber
McDonald's
Van Nuys, CA
03.2021 - 06.2022
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Maintained an organized work area to ensure efficient operations.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
Education
Associate of Science - Sociology
Los Angeles Valley College
Van Nuys, CA06-2024
Associate of Science - Psychology
Los Angeles Valley College
Van Nuys, CA06-2024
Skills
- Team leadership and supervision
- Fluent in Spanish
- Active Listening
- Clear Communication
- Time Management
- Complex Problem-Solving
- Integrity and Honesty
- Proficient Learner
Languages
Spanish
Native/ Bilingual
Accomplishments
- Graduated with Honors in High School
- Perfect Attendance
- Maintained a GPA of 3.5 or higher
Timeline
Crew Trainer
McDonald's
06.2022 - Current
Crew Memeber
McDonald's
03.2021 - 06.2022
Associate of Science - Sociology
Los Angeles Valley College
Associate of Science - Psychology
Los Angeles Valley College
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