Gardenia Noriega
Buckeye,AZ
Overview
13
13
years of professional experience
Work History
ABA Technician III
Learn Behavioral
Goodyear, Arizona
04.2023 - Current
- Utilized verbal prompts and physical guidance when necessary to teach new skills in a variety of settings
- Educated parents and caregivers on ABA principles in order to facilitate generalization of learned skills at home or in the community setting
- Provided positive reinforcement strategies to encourage desired behaviors and reduce challenging behaviors
- Demonstrated knowledge of various teaching techniques such as discrete trial training, natural environment training.
- Maintained detailed documentation of session notes
- Engaged in playful routines to promote meaningful student behavior progress
- Established rapport with clients by providing individualized attention and instruction
- Adapted teaching materials according to student needs and abilities
- Practiced positive reinforcement to encourage desirable behaviors
- Adapted instructional materials according to each client''s unique learning style and preferences for optimal success.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
billing specialist2
Republic services
Chandler, Arizona
03.2016 - 07.2019
- Handled escalated cases from customers regarding billing disputes professionally
- Provided timely follow up on past due accounts using phone calls, emails or letters
- Demonstrated ability to identify errors or inconsistencies in data entry quickly and efficiently
- Adept at resolving customer inquiries related to billing quickly and effectively
- Reviewed and posted daily payments
- Generated requests for refund checks for overpayment
- Utilized strong organizational skills to manage daily workflow for billing operations
- Successfully managed accounts receivable and billing processes for multiple clients
- Efficiently processed high volumes of invoices, payments and reconciliations accurately
- Verified accuracy of billing data and revised any errors
Clerk
Quiktrip
Phoenix, Arizona
08.2011 - 02.2016
- Committed to delivering excellent customer service while working in a fast-paced environment
- Provided efficient and courteous service to customers at all times
- Assisted with inventory management tasks such as tracking stock levels and ordering supplies when necessary
- Operated cash register accurately and efficiently, processed payments, and issued receipts
- Demonstrated strong problem-solving abilities while resolving customer complaints or issues in a timely manner
- Organized back room storage area for efficient product retrieval during busy periods
- Performed customer service duties, including greeting customers and responding to inquiries
- Maintained cleanliness of store by stocking shelves, cleaning surfaces, sweeping floors, and organizing merchandise displays
- Worked closely with team members to create a friendly shopping environment for customers
- Operated cash register for cash, check, and credit card transactions
- Demonstrated excellent customer service skills by providing friendly and courteous assistance to customers
Education
Early Child Hood Education -
Glendale community college
Glendale, Arizona06.2014
High School Diploma - undefined
Copper canyon high school
Glendale, Arizona05.2012
LANGUAGES
Spanish Fluent
Timeline
ABA Technician III
Learn Behavioral
04.2023 - Current
billing specialist2
Republic services
03.2016 - 07.2019
Clerk
Quiktrip
08.2011 - 02.2016
High School Diploma - undefined
Copper canyon high school
Early Child Hood Education -
Glendale community college