Garen Torossian
Brooklyn,NY
Summary
Knowledgeable dispatcher with several years of experience. Adept at checking on field personnel and solving concerns with self-directed and flexible approach. Great team management and complex problem-solving skills. Resourceful multitasker with proven skills in scheduling Inspectors, optimizing routes and prioritizing calls.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dispatcher &Accounting
Trolydia Testing & Inspections
Elmont, NY
03.2023 - Current
- Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
- Created journal entries accurately and timely for month end close processes.
- Performed data entry into accounting software programs such as QuickBooks.
- Processed and sent invoices, adjustments and credit memos to customers.
- Managed all payment processing, invoicing, and collections tasks.
- Prepared estimates and budgets.
- Managed client accounts including billing inquiries, contract renewals.
- Researched customer inquiries regarding account status or billing issues.
- Provided customer service regarding billing inquiries.
- Investigated customer inquiries regarding billing issues.
- Created reports detailing billing activities for management review.
- Managed billing calendar and scheduled claims for payments.
- Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
- Ensured compliance with safety regulations and company policies.
- Received and dispatched calls for emergency services.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Conducted regular training sessions for new hires on proper protocols for handling emergency situations.
- Provided timely updates to customers regarding their orders or requests.
- Set schedules, implemented new policies, and worked with managers to optimize operational procedures and establish clear objectives.
- Prepared daily work and run schedules.
Youth Director
Holy Martyrs Church
Queens, NY
03.2023 - 01.2025
- Coordinated and facilitated youth-led activities to engage teens in meaningful conversations about current events.
- Developed and implemented educational programs for youth that focused on developing life skills, such as communication and problem solving.
- Organized monthly meetings with the board of directors to discuss upcoming projects and initiatives for the organization's youth department.
- Recruited and trained volunteers who would be responsible for leading various activities or providing assistance with special projects related to youth development initiatives.
- Coordinated team-building group activities to promote socialization.
Real Estate Agent
The Address Investment (Egypt)
09.2022 - 01.2023
- Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
- Negotiated purchase agreements and contracts with buyers and sellers.
- Generated leads through networking activities such as cold calls and referrals from past clients.
- Analyzed potential investment opportunities based on financial reports.
Credit Analyst
Credit Agricole Bank (Egypt)
09.2021 - 09.2022
- Reviewed and analyzed financial statements of potential borrowers to determine credit worthiness.
- Analyzed customer payment histories to assess credit risk profiles.
- Evaluated the performance of existing customers by analyzing their past repayment behavior as well as current account status.
Education
Bachelor of Science - Finance
London South Bank University
London07.2021
Kalousdian-Nubarian Armenian School (Egypt)
08.2017
Skills
- Oral and Written Communications
- Data Compilation
- Underwriting
- Judgmental Lending
- Negotiation
- Financial Reporting
- Bookkeeping
- Financial Analysis
- Budget Analysis
- Auditing
- Year-end close
- Financial Statements
- Management accounting
- Bank Reconciliation
- Analytical and critical thinking
- Excellent communication
- Collaboration
- Data entry
- Maintenance & repair
- Team management
Certification
- ACI Associate Concrete Construction Special Inspector
- OSHA 30-Hour Construction
- OSHA 10-Hour General Industry
Timeline
Dispatcher &Accounting
Trolydia Testing & Inspections
03.2023 - Current
Youth Director
Holy Martyrs Church
03.2023 - 01.2025
Real Estate Agent
The Address Investment (Egypt)
09.2022 - 01.2023
Credit Analyst
Credit Agricole Bank (Egypt)
09.2021 - 09.2022
Bachelor of Science - Finance
London South Bank University
Kalousdian-Nubarian Armenian School (Egypt)
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