Summary
Overview
Work History
Education
Skills
Maritalstatus
Personal Information
References
Hobbies and Interests
Affiliations
Languages
References
Timeline
Generic

Gargette Thompson

Savanna-la-mar,Jamaica

Summary

Results-driven vicenarian who has successfully completed high school and has excellent organizational and interpersonal skills. Posses proven communication skills and has the ability to thrive in a fast-past environment.

Overview

8
8
years of professional experience

Work History

Caregiver

Self-employeed
Philadelphia, PA
05.2019 - Current
  • Encouraged autonomy in fulfilling personal care requirements such as bathing, grooming, and toileting.
  • Took proactive measures to prevent accidents by conducting routine checks and promptly eliminating any hazardous items like sharp objects or furniture that could cause falls.
  • Managed meal preparation in accordance with individual dietary restrictions and offered support with feeding when necessary.

Customer Service Representative

Collective Solution
Sandy Bay, Hanover, JA
02.2019 - 05.2019
  • Maintained a strong focus on delivering exceptional customer service resulting in high levels of customer satisfaction.
  • Maintained regular contact with customers to ensure satisfaction after issue resolution.
  • Successfully maintained a high level of professionalism in customer interactions.

Customer Service Representative

Conduent
Barnett Tech Park, Montego Bay, JA
07.2018 - 10.2018
  • Tracked and documented order progress from initiation to completion
  • Efficiently resolved customer complaints in a timely manner.
  • Identified opportunities for upselling additional products or services based on customer needs.

Sales Representative

Tech Konzept
Savanna-La-Mar, Westmoreland, JA
12.2017 - 07.2018
  • Utilized negotiation skills to secure profitable pricing contracts with clients.
  • Developed and sustained customer relationships to facilitate recurring business.
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Managed inventory levels by ordering sufficient stock monthly.

Personal Assistant

Phone Galaxy repairs & Unlocking
, Westmoreland, JA
06.2016 - 07.2016
  • Demonstrated strong time management skills by promptly answering calls and emails, effectively coordinating schedules for my boss.
  • Ensured high levels of customer satisfaction through professional greetings and assistance with inquiries.
  • Managed and organized teleconference calls to enhance collaboration between company and its customer base.

Education

High School Diploma -

Frome Technical High School
WESTMORELAND, J.A
01.2017

GED -

McKenzie’s Institution
WESTMORELAND, J.A
05-2016

Skills

Excellent written and verbal communication skills

  • Ability to work independently or part of a team
  • Eager to learn new things and can easily adopt to any environment
  • Basic Housekeeping
  • Technical support
  • Advanced troubleshooting
  • Great organization skills
  • Up to date with microsoft Word, Excel and Powerpoint

Maritalstatus

Single

Personal Information

Date of Birth: 02/12/99

References

  • Minister Edmond Muir (Pastor), Amity Cross, Savanna-La-Mar, Westmoreland, 1-876-440-5206
  • Jermaine Hanson, Savanna-La-Mar, Westmoreland, 1-876-392-3489

Hobbies and Interests

Reading and Computer Technology

Affiliations

  • Ensure proper bookkeeping
  • Answers incoming calls and emails
  • Placing outgoing calls
  • Planning meetings
  • Placing orders

Languages

English
Professional

References

References available upon request.

Timeline

Caregiver

Self-employeed
05.2019 - Current

Customer Service Representative

Collective Solution
02.2019 - 05.2019

Customer Service Representative

Conduent
07.2018 - 10.2018

Sales Representative

Tech Konzept
12.2017 - 07.2018

Personal Assistant

Phone Galaxy repairs & Unlocking
06.2016 - 07.2016

High School Diploma -

Frome Technical High School

GED -

McKenzie’s Institution

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Gargette Thompson