G'Arion Mems
East Palo Alto,CA
Summary
Detail-oriented professional with strong skills in customer relationship building and operational excellence. Proven ability to enhance customer experiences and ensure safety compliance in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Retail Golf Services Associate
PGA Tour
East Palo Alto
04.2025 - Current
- Execute Club Services, including re-gripping, re-shafting, loft and lie adjustments, and front-end operations like returns, exchanges, and promotions
- Maintain a premier merchandise presentation to enhance sales and Customer experience, ensuring all areas are operational and well-kept
- Ensure all Club Services and Front-End areas, equipment, and supplies are always maintained and operational
- Assisted in maintaining a strong merchandise presence in Front-End and Services areas
- Communicated repair options clearly and documented service orders accurately to support inventory management while fostering safety and ethical conduct
- Document repair orders, track work progress, and maintain accurate records of services performed for Customer reference through the Golf & Tennis Services App
- Built lasting relationships that encouraged repeat business from Customers
- Demonstrate a culture of ethical conduct, safety, and compliance across all departments
Shift Leader
Jamba Juice
East Palo Alto
04.2023 - 04.2024
- Support overall shift operations, sales performance, and execution of brand excellence in a store
- Directed shift activities during GM or AGM absence to maintain operational standards.
- At the direction of the GM and in accordance with Vitaligent labor targets, ensure the store has accurate shift coverage at all times, while adhering to scheduling and labor guidelines
- Executes the station deployment plan at the direction of the GM
- Ensured completion of tasks per Jamba’s FLEX Log to meet business demands.
- Coaches team member in their assigned roles and according to Vitaligent operational standards
- Facilitated training for team members to effectively address service issues.
- Operated production line efficiently during peak hours
- Readies the store at the start and end of the shift, including closing shifts
- Evaluates food pars to ensure timely and accurate assembly of products
- Executed administrative responsibilities in alignment with Vitaligent policies and legal requirements.
- Performs cash handling and administrative functions including close-outs, safe accountability and cash drops
- Provides input to the GM regarding team member performance.”
Education
High School Diploma -
Menlo Atherton High School
Atherton, CA06-2024
Skills
- Cash handling
- Customer service
- Equipment maintenance
- Inventory management
- Staff training
- Visual merchandising
- Team building
- Effective communication
- Problem solving
- Operational standards
- Safety processes and procedures
- Team supervision
Timeline
Retail Golf Services Associate
PGA Tour
04.2025 - Current
Shift Leader
Jamba Juice
04.2023 - 04.2024
High School Diploma -
Menlo Atherton High School