Summary
Overview
Work History
Education
Skills
Timeline
Generic

Garmelia A. Taylor

Columbus,OH

Summary

Dedicated professional with a solid foundation in academic disciplines and a focus on achievement. Possesses strong communication skills and the ability to manage multiple tasks efficiently. Proven ability to thrive under pressure and deliver results.

Overview

11
11
years of professional experience

Work History

Independent Contractor

Uber
06.2017 - Current
  • Delivery of products and packages.

Sales Representative

Advance Auto Parts
01.2024 - 08.2024
  • Ordering customers, parts and supplies
  • Running the cash register, as well as stocking shelves and ordering inventory

Customer Service Advocate

BMW Financial Services
06.2022 - 12.2022
  • Processed a high volume of calls in call center of 9,000+ employees.
  • Handled calls daily while maintaining exceptional customer satisfaction.

Security Officer

Securitas Security Services
08.2016 - 01.2019
  • Inspected facilities, supplies, vehicles, and equipment to ensure conformance to standards.
  • Patrolled specific areas on foot, or motorized conveyance, responding promptly to calls for assistance.

Customer Service Representative

JC Penney Customer Care Center/Distribution Center
10.2015 - 10.2016
  • Processed a high volume of calls in call center of 300+ employees.
  • Handled member calls daily while maintaining exceptional customer satisfaction.

Assistant Manager

Dollar Tree
09.2014 - 05.2016
  • Supporting general manager with various business functions, encompassing employee supervision, inventory management, and resolving customer inquiries.

Education

Broadcasting Media Diploma -

Ohio Media School
Columbus, OH
07-2019

Medical Administrative Assistant -

Cleveland Job Corps
Cleveland, OH
10-2012

High School Diploma -

Paul Laurence Dunbar High School
Dayton, OH
08-2009

Skills

  • Flexible
  • Active listening and speaking
  • Accurate and detailed
  • Outgoing and energetic attitude
  • Excellent planner and coordinator
  • Works well under pressure
  • Data entry
  • Customer service
  • Attention to detail
  • Problem solving
  • Time management
  • Public safety awareness
  • Problem-solving abilities
  • Excellent communication
  • Critical thinking
  • Multitasking capacity
  • Decision-making
  • Verbal and written communication

Timeline

Sales Representative

Advance Auto Parts
01.2024 - 08.2024

Customer Service Advocate

BMW Financial Services
06.2022 - 12.2022

Independent Contractor

Uber
06.2017 - Current

Security Officer

Securitas Security Services
08.2016 - 01.2019

Customer Service Representative

JC Penney Customer Care Center/Distribution Center
10.2015 - 10.2016

Assistant Manager

Dollar Tree
09.2014 - 05.2016

Broadcasting Media Diploma -

Ohio Media School

Medical Administrative Assistant -

Cleveland Job Corps

High School Diploma -

Paul Laurence Dunbar High School

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