Restaurant Hostess
Serendipity at the Orange Door
SOMERSET, KY
03.2025 - 08.2025
- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
- Managed reservations efficiently to optimize seating arrangements.
- Guided guests to their tables, ensuring a smooth dining experience.
- Maintained cleanliness and organization of the host area and entrance.
- Assisted servers by communicating guest needs and special requests promptly.
- Handled guest inquiries and complaints with professionalism and empathy.
- Supported the restaurant's promotions by informing guests about specials and events.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted customers and escorted them to their tables.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Managed guest expectations by relaying information regarding hours, wait times, and specials.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.