Summary
Overview
Work History
Education
Websites
Timeline
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Garren Maharaj

San Diego,California

Summary

Confident college student with a passion for learning new skills, seeking opportunities to grow and excel. Ambitious and driven, ready and willing to work hard and learn from professionals to achieve success. Possesses outstanding computer and communication skills, able to effectively convey ideas and collaborate with others. Brings an outgoing and friendly nature, along with a strong drive to succeed in any task or project. Experience in leadership has honed quantitative skills, making a reliable and trustworthy individual.

Overview

5
5
years of professional experience

Work History

CEO

SwiftFyx
02.2023 - Current
  • Founded and currently leading Swiftfyx, a startup focused on improving the home care industry
  • Developed and executed business strategy, including market analysis, product development, and go-to-market plans.

Customer Service Representative

Hi-Tech Pharmaceuticals
06.2022 - 05.2023
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations
  • Demonstrated excellent communication skills in resolving product and consumer complaints
  • Developed strong customer relationships to encourage repeat business
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification
  • Educated customers on special pricing opportunities and company offerings.

Receptionist/HR Executive

CARLSBAD FAMILY DENTISTRY
07.2021 - 05.2022
  • Supported leadership and employee relations by responding to requests, grievances and other issues or needs
  • Evaluated training needs and oversaw training programs
  • Devised HR systems and procedures for organization
  • Developed and oversaw performance appraisal systems to drive peak performance
  • Reviewed HR metrics reports to drive direction and support
  • Worked with department managers to assess needs
  • Regularly updated HR databases to reflect employee information, changes in benefits and other details.

Receptionist

CALIFORNIA HEALTH CENTER
05.2020 - 07.2021
  • Scheduled and confirmed appointments
  • Answered and directed incoming calls using multi-line telephone system
  • Served visitors by greeting, welcoming and directing to appropriate personnel
  • Updated and recorded customer or client information to maintain accounts
  • Processed payments and updated accounts to reflect balance changes
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules
  • Sorted incoming mail and directed to correct personnel each day.

Education

Associates Degree -

Palomar College
San Marcos, California
11.2024

Business and Management - undefined

California State University, San Marcos
San Marcos, California
11.2024

High School Diploma - undefined

Rancho Bernardo High School
Rancho Bernardo, California
06.2021

Timeline

CEO

SwiftFyx
02.2023 - Current

Customer Service Representative

Hi-Tech Pharmaceuticals
06.2022 - 05.2023

Receptionist/HR Executive

CARLSBAD FAMILY DENTISTRY
07.2021 - 05.2022

Receptionist

CALIFORNIA HEALTH CENTER
05.2020 - 07.2021

Business and Management - undefined

California State University, San Marcos

High School Diploma - undefined

Rancho Bernardo High School

Associates Degree -

Palomar College

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Garren Maharaj