Garret Noack
Centerville,TX
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
28
28
years of professional experience
1994
1994
years of post-secondary education
Work History
Rural Mail Carrier Assistant
United States Postal Service, USPS
Midway, Texas
03.2023 - Current
- Adhered to all USPS policies and procedures related to delivering mail.
- Maintained accurate records of daily deliveries.
- Ensured proper handling of fragile packages requiring special care.
- Provided excellent customer service while interacting with customers on route.
- Inspected mailboxes along route ensuring they are properly maintained and secured.
- Delivered mail and packages to rural residences, businesses, and post office boxes.
- Communicated effectively with supervisors regarding route progress or changes.
- Followed established protocols for secure package delivery at customer locations.
- Operated vehicle in accordance with applicable laws and regulations.
- Inspected postal vehicles for defects prior to operation.
- Performed other duties such as sorting mail, stocking shelves, maintaining inventory of supplies.
- Loaded and unloaded trucks efficiently using appropriate equipment.
- Verified accuracy of addresses before delivering mail or parcels.
- Sorted mail, arranging in delivery sequence for distribution.
- Obtained signatures for registered, certified, and insured mail.
- Handled undeliverable mail in accordance with established procedures.
- Cleaned and checked over vehicle after completion of daily deliveries.
- Collected outgoing mail from homes and businesses to deliver to post office for processing.
- Observed road rules, weather, and road conditions and other factors to maintain safe driving record.
- Maintained positive working relationship with fellow staff and management.
- Sold stamps and money orders to mail customers along daily route.
Store Manager
Tractor Supply Company
Hearne, Texas
07.2018 - 03.2023
- Established customer service standards and monitored staff compliance.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Planned special promotions or discounts based on market trends.
- Maintained accurate records of employee performance reviews.
- Prepared monthly reports on sales figures, expenses, profits.
- Updated POS system with new products and promotional offers.
- Monitored inventory levels and placed orders to restock shelves.
- Managed daily banking activities such as deposits and withdrawals.
- Resolved customer complaints in a timely manner.
- Implemented efficient systems for tracking stock movement.
- Developed strategies to maximize sales and profitability.
- Recruited, trained and supervised new employees.
- Created weekly work schedules for store personnel.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Monitored employee performance and identified performance gaps for corrective action.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained and mentored associates to teach daily tasks and procedures.
Meat & Seafood manager
Krogers Grocery Store
Houston, Texas
09.1997 - 06.2017
- Conducted regular quality assurance checks to verify that all products meet company standards.
- Investigated complaints from customers regarding product quality or service issues.
- Provided guidance on proper storage procedures for all meat and seafood items.
- Monitored inventory levels to ensure a steady supply of fresh meats and seafoods.
- Implemented strategies to reduce spoilage costs while ensuring product freshness.
- Organized events such as tastings and sampling sessions to introduce customers to new items.
- Trained staff on safe handling practices when dealing with raw foods.
- Scheduled staff shifts based on forecasted customer demand patterns.
Education
Aldine Sr. High
Houston, TexasSkills
- Mail delivery
- Customer service
- Route planning
- Inventory management
- Staff training
- Sales strategies
- Problem solving
- Effective communication
- Attention to detail
- Prioritization
- Dependability
- Weather preparedness
- Critical thinking
- Time management
- Organizational skills
- Goal setting
- Safety awareness
- Teamwork and collaboration
- Continuous improvement
- Equipment maintenance
Accomplishments
Employee of the month.
Best operating store of the year award.
Managed highest sales volume meat dept. In my district.
Team leader to Store manager promotion.
Certified journey man meat cutter.
Had best improved shrink results.
Timeline
Rural Mail Carrier Assistant
United States Postal Service, USPS
03.2023 - Current
Store Manager
Tractor Supply Company
07.2018 - 03.2023
Meat & Seafood manager
Krogers Grocery Store
09.1997 - 06.2017
Aldine Sr. High