Summary
Overview
Work History
Education
Skills
Timeline
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Garrett Atkinson

Garrett Atkinson

customer service
Amherst,NY

Summary

Experienced with cart collection and organization in busy retail environments. Utilizes strong customer service skills to enhance shopper experience and maintain safety standards. Track record of effective teamwork and reliability in dynamic, fast-paced settings.

Overview

15
15
years of professional experience

Work History

Cart Associate

TOPS MarketLLC
03.2015 - Current
  • Elevated customer service standards by promptly responding to requests for assistance or additional carts during peak hours.
  • Enhanced store appearance by regularly cleaning and sanitizing shopping carts to maintain a hygienic environment.
  • Ensured proper functioning of cart equipment, conducting regular inspections and notifying maintenance staff of any repairs needed.
  • Supported store operations, assisting with bagging groceries and helping customers load their vehicles when needed.

Party Host

Rally House
04.2023 - 10.2024
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Concessions Worker

Delaware North
09.2022 - 01.2024
  • Consistently provided friendly service to promote better customer engagement.
  • Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
  • Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.

Event Staff Volunteer

University of Buffalo
09.2016 - 01.2024

baggage checks, ushering and crowd management during game and events at University of Buffalo

Sanitation Worker

Buffalo Zoo
04.2022 - 07.2022
  • Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
  • Maintained a sanitary environment with daily inspections and timely maintenance of assigned areas.
  • Collected, sorted, and disposed of garbage and recycling from production work areas.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.

Crew Member

McDonald's
09.2013 - 10.2014
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Stock Clerk

Shop N Save Supermarket
01.2010 - 05.2013
  • Demonstrated adaptability and flexibility by tackling various tasks as needed, contributing to the overall success of the stockroom team.
  • Assisted customers in locating desired items, providing exceptional service and promoting customer satisfaction.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Aided in warehouse space optimization through strategic reorganization of stored products for easier access.

Landscape Laborer

Plumline Nursery
08.2010 - 09.2010
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Mowed lawns using self-propelled and riding mowers.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Transferred materials to designated areas using hand trucks, electric carts, and wheelbarrows.

Cook/Dishwasher

Qdoba
07.2010 - 08.2010
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Education

Plum Senior Highschool
Pittsburgh, PA
06-2009

Skills

  • Strong work ethic
  • Reliability and punctuality
  • Cleanliness and hygiene
  • Safety awareness
  • Maintaining store appearance
  • Customer service
  • Friendly, positive attitude

Timeline

Party Host

Rally House
04.2023 - 10.2024

Concessions Worker

Delaware North
09.2022 - 01.2024

Sanitation Worker

Buffalo Zoo
04.2022 - 07.2022

Event Staff Volunteer

University of Buffalo
09.2016 - 01.2024

Cart Associate

TOPS MarketLLC
03.2015 - Current

Crew Member

McDonald's
09.2013 - 10.2014

Landscape Laborer

Plumline Nursery
08.2010 - 09.2010

Cook/Dishwasher

Qdoba
07.2010 - 08.2010

Stock Clerk

Shop N Save Supermarket
01.2010 - 05.2013

Plum Senior Highschool