Garrett Boys
Redding,CA
Summary
Product Manager skilled in strategically identifying and aligning business use cases with new products and features, driving product adoption, growth, retention, and revenue. Achieves shared successes through cross team collaboration, planning, and effective communication. Seeking to contribute to a company with a clear vision and a strong value for empowerment, collaboration, and excellence.
Overview
14
14
years of professional experience
Work History
Product Manager
PayNorthwest
04.2018 - Current
- Research, identify, and launch new products
- Train internal teams to effectively support new products, features, and HCM system
- Support Sales Team as Product expert and lead sales demos
- Gather client product feedback, prioritizing need, and business use case to advocate for future roadmap improvements with software developers
- Lead monthly client webinars, providing thought leadership while highlighting new products and features
- Facilitate internal release readiness, testing, and prepping of internal teams and client communications
- Manage issue review submission, escalations, prioritizations, and keep internal teams apprised of status
- Conduct client product reviews, to optimize configuration and resolve pain points
- Support product marketing efforts, through content messaging, development, and video creation
- Manage Product and Compliance Specialist.
Implementation Specialist
PayNorthwest
04.2017 - 04.2018
- Managed all parts of implementation projects including, discovery, configuration, testing, training, and go live
- Configured all modules of SAAS HCM platform to client expectations.
Payroll and Benefits Specialist
Realty in Motion
09.2015 - 04.2017
- Payroll Processing for 500+ employees across 14 companies with locations in 9 different states nationwide
- Benefits Administrator for company sponsored Health, Dental, Vision, Life, Disability, HSA, FSA, and 401k Plans
- Managed all benefit enrollments, terminations, life events, file connections, COBRA eligibility, billing, FSA/HAS account deposits, and applicable government reporting
- Wellness Program Coordinator
- Managed and facilitated requests for Employee Leave of Absence (FMLA, State Leave Laws, Maternity, etc.) and ADA Accommodations
- Worker's Compensation Claim Management.
Human Resources Manager
Edwards Label
08.2009 - 08.2015
- New Employee Recruitment, Screening, & Hiring
- Facilitation of Employee Performance Evaluations
- Discipline, Mediation, and Termination
- Payroll Processing (ADP)
- Safety Program Administrator
- Worker's Compensation Claim Management
- Insurance (Worker's Comp, General Liability, etc.)
- Company Benefits Enrollment and Administration
- Multi-state (CA and IL) and Federal Compliance
- Creation of Procedures and Job Descriptions
- Translation/Interpretation (English/Spanish)
- Budget, Plan, and Host Company Party.
Education
SHRM Certification Course (SHRM-CP) -
Seattle Research Partners
Bachelor of Arts, Human Development -
University California, San Diego
Skills
- Adaptable, Resourceful and Research Oriented
- Strategic, Futuristic, and Ideator
- Cultural Bridge Builder with Strong Interpersonal Skills
- Prompt Engineering AI enthusiast
- Bilingual: English/Spanish
- Hobbies: Tea, Gardening, Music, Traveling, Languages, Hiking, and Movies
- Business Planning
- Product Development
- Critical Thinking
- Stakeholder Relations
- Digital Marketing
- Business Development
- User Experience Optimization
- Strategic Planning
- Vendor Management
- Rollout Coordination
- Roadmap Development
- Customer Consultations
- Content Curation
- Business Needs Analysis
- User Acceptance Testing (UAT)
- Customer Retention Strategies
- Launch New Products
- Brand Messaging
Languages
English
Native or Bilingual
Spanish
Full Professional
Portuguese
Elementary
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
In the business world, the rearview mirror is always clearer than the windshield.
Warren Buffett
Timeline
Product Manager
PayNorthwest
04.2018 - Current
Implementation Specialist
PayNorthwest
04.2017 - 04.2018
Payroll and Benefits Specialist
Realty in Motion
09.2015 - 04.2017
Human Resources Manager
Edwards Label
08.2009 - 08.2015
SHRM Certification Course (SHRM-CP) -
Seattle Research Partners
Bachelor of Arts, Human Development -
University California, San Diego
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