Garrett Burton
Somerset,KY
Overview
3
3
years of professional experience
Work History
Direct Support Professional/Floor Lead
Tri-Generations
Somerset, KY
10.2022 - Current
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Facilitated social interactions between participants and their peers in the community.
- Accompanied individuals on outings to promote independence and integration into the community.
- Assisted in planning and implementing recreational activities for participants.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided guidance and support to ensure safety of individuals served.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
Shift Supervisor
Starbucks
Somerset, KY
07.2021 - 10.2022
- Provided on-the-job training to new staff members.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Conducted inventory of supplies, equipment, and food items.
- Monitored staff performance to ensure quality standards were met.
- Assigned tasks to team members based on their strengths and skill sets.
- Resolved customer complaints in a timely manner.
- Maintained accurate records of daily transactions and deposits.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Assisted customers with product selection when needed.
Education
Some College (No Degree) - Social Work
Campbellsville University
Campbellsville, KYSkills
- Team Player
- Friendly and outgoing
- Speedy and efficient
- Exceptional customer service
- Positive and professional
- Menu Memorization
- Beverage Preparation
- Espresso machine operation
- Opening and closing duties
- POS Systems
- Menu knowledge
- Food Preparation
Accomplishments
- 2022 Q3 Partner of the Quarter
- Promoted to Floor Lead at my current job
- Successful Leadership and Staff Training
References
References available upon request.
Timeline
Direct Support Professional/Floor Lead
Tri-Generations
10.2022 - Current
Shift Supervisor
Starbucks
07.2021 - 10.2022
Some College (No Degree) - Social Work
Campbellsville University