Expedited insurance verification processing, utilization reviews and concurrent authorizations for patients, liaising with insurers & providers to verify & maintaining coverage prior to initiating treatments.
Optimize patient comfort during TMS sessions, providing clear explanations of procedures and addressing any concerns or questions
Deliver daily rTMS & Touchstar treatments using a Nuerostar TMS device, for patients suffering from an array of mental health disorders including MDD, Anxiety and OCD.
Contribute to the development of new TMS protocols, participating in research projects and sharing expertise with colleagues.
Promote teamwork among staff members, fostering a collaborative atmosphere that enhances overall clinic productivity and morale.
Providing 1:1 individualized care, monitoring and documentation of Spravato (Esketamine) patients and their treatments.
Documentation and daily submission of Spravato treatment notes in compliance with the FDA’s REMS (Risk Evaluation Mitigation Strategy) program.
Recording vitals Q40 minutes and Q15 minute observation rounds.
Participate and assist in the documentation of weekly Psychiatrist follow ups, including but not limited to RX changes, changes in protocols and treatment plans.
Behavioral Health Technician
Iris Healing Retreat
05.2023 - 09.2024
Conduct intake and discharge assessments, ensuring comprehensive patient evaluations
Coordinate after-care plans, enhancing patient recovery and continuity of care
Facilitate and document group sessions, fostering collaborative treatment environments
Manage disability and FMLA applications, supporting patient rights and benefits
Perform rounds and COWS/CIWA assessments, maintaining patient safety and well-being
Intervene in crises, providing immediate support and stabilization
Coordinate treatment plans, optimizing patient outcomes and care efficiency
Observe self-administered medications, monitor weekly follow ups with psychiatrist and nurse
Behavioral Health Technician
Asana Recovery
01.2022 - 05.2023
Led group therapy sessions, enhancing client engagement and recovery outcomes
Completed thorough intake, discharge planning, and assessments to ensure individualized care
Conducted biopsychosocial assessments, improving treatment accuracy and client satisfaction
Managed crisis intervention and de-escalation, reducing incidents and maintaining a safe environment
Monitored vitals and conducted COWS/CIWA assessments, ensuring timely interventions
Case Manager/Program Manager
Creo Spero (Create Hope)
09.2020 - 01.2022
Managed up to 6 clients cases at DTX/RTC level of care, providing individual sessions, crisis interventions and coordinated with social workers and DCFS, after-care planning and coordination
Supervised a team of 10, facilitating team building and oversight to enhance program efficiency
Promoted to Program Manager, overseeing all LOC from Detox to IOP
Led telehealth group facilitation and family contact, improving client engagement and support