Garrett C. Lewis
Yukon
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working efficiently unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Remote Pilot Operator
Science Applications International Corporation
Oklahoma City
06.2024 - Current
- FAA Certified En Route Remote Pilot & Ghost Pilot.
- Aid in training FAA Air Traffic Control Academy students in en route training at the Mike Monroney Aeronautical Center in Oklahoma City, Oklahoma.
- Maintained communication with air traffic controllers via radio transmissions.
- Operated radio equipment to contact control towers for takeoff clearances, arrival instructions and other information.
Contract Support Specialist
Intellievent
Monterey
10.2023 - 12.2023
- Provided technical support to customers via phone and email
- Documented customer inquiries and resolutions in a ticketing system
- Analyzed computer issues, identified root causes and implemented solutions
- Collaborated with internal teams to resolve escalated customer queries quickly
Shift Captain/ Special Events Manager
Sooner Valet
Norman
08.2021 - 07.2023
- Coached team members to consistently exceed superior customer service standards
- Established strong relationships with customers through excellent communication skills
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Resolved guests' problems with valet service to maintain brand loyalty and minimize disruptions
- Managed daily operations of the shift, ensuring all tasks were completed efficiently and effectively
Car Wash Attendant
Metro Express Car Wash
Tulsa
02.2021 - 08.2021
- Maintained vacuums, pressure washers, equipment for car wash and self-service areas
- Greeted each customer and supplied service-level options and pricing, including promotional and membership information
Administrative Assistant
Sewell & Taylor CPA's
Tulsa
06.2016 - 05.2018
- Answered phone calls and emails to provide information resulting in effective business correspondence
- Supplied detailed tax documentation needed to submit accurate corporate and individual returns
- Processed incoming mail and packages and placed envelopes in bins for employees
- Maintained accurate department and customer records
Education
Journalism -
University of Oklahoma
Norman, OK12.2020
Journalism -
University of Kansas
Lawrence, KS05.2019
Diploma -
Metro Christian Academy
Tulsa, OK05.2018
Skills
- Good work ethic
- Friendly, positive attitude
- Team building
- Team management
- Supervision and Leadership
- Support Services
- Client Relations
- Analytical skills
- Remotely piloted aircraft operation
- Air traffic control communication
Affiliations
Gamma Kappa chapter of Kappa Sigma Fraternity, Member, 2019
Timeline
Remote Pilot Operator
Science Applications International Corporation
06.2024 - Current
Contract Support Specialist
Intellievent
10.2023 - 12.2023
Shift Captain/ Special Events Manager
Sooner Valet
08.2021 - 07.2023
Car Wash Attendant
Metro Express Car Wash
02.2021 - 08.2021
Administrative Assistant
Sewell & Taylor CPA's
06.2016 - 05.2018
Journalism -
University of Oklahoma
Journalism -
University of Kansas
Diploma -
Metro Christian Academy
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