Summary
Overview
Work History
Education
Skills
Tel
References
References
Timeline
Generic

Garrett Denham

Lancaster,TX

Summary

My objective is to be a part of a motivated and coordinated team in an effort to establish the highest customer satisfaction. As a skilled warehouse professional well-versed in warehouse operations, shipping and logistics I can provide the best services to the individuals in need and provide personable quality of care to the customer.

Overview

13
13
years of professional experience

Work History

Team Lead

KeHE Distributors
Lancaster, TX
01.2019 - Current
  • Demonstrated the ability to handle multiple departments simultaneously.(dry case/loading and replen/loading)
  • Coordinate multiple departments in an effort to overcome challenges, meet deadlines and enhance the customer experience downstream.
  • Managed a workload that would typically be handled by three individuals.
  • Familiar with both warehouse and transportation operations and utilize all resources available to achieve goals and honor commitments.
  • Work directly with transportation office, yard drivers and KeHE drivers on a daily basis to work on issues and provide/take feedback to improve future experience.
  • Responsible for waving HEB frozen and coordinating all intercompany transfers out of DC 42.
  • Facilitated team meetings to discuss targets, strategies, and address any issues.
  • Developed strategies to increase team productivity and improve customer service levels.
  • Known for being the go-to person when faced with seemingly unsolvable issues.

Dry Case Selector

KeHE Distrutors
Flower Mound, TX
03.2017 - 01.2019
  • Consistently surpassed production requirements while maintaining a high level of quality.
  • Familiarity with inventory and developed an understanding of the customers, both independent and corporate.
  • Proven track record of effectively managing heavy workloads without being affected by others' tasks.
  • Realized the importance of maintaining support, encouragement, and accountability while trying to best represent the department.

Operations Manager

FedEx Ground
11.2015 - 09.2016
  • Lead team meetings and assigned tasks to members while upholding the FedEx Ground principles amongst the employees
  • Communicated with delivery and linehaul drivers to ensure all packages reached their destination by the commit date
  • Headed the Guardian Program which worked to analyze and reduce damages and organized meetings with at risk clients
  • Produced all necessary reports and as manager was solely responsible for all the activity in the building during my sort.

Operations Administrator

FedEx Ground
11.2014 - 11.2015
  • Responsible for plotting all problematic packages to ensure they were directed to the correct work areas
  • Promptly handled address corrections, provided address locations and processed damages within a constrained timeframe
  • Communicated with drivers, shippers and customers to determine problematic issues and resolutions and explaining operations to new drivers while building the foundation of honesty and integrity.

Package Handler

FedEx Ground
11.2012 - 10.2014
  • Worked in every area of the warehouse and trained all newly hired package handlers
  • Maintained a stellar attendance record, loaded the most trucks and had the best load quality in the station.

Courier/Handyman

American Title Company
02.2011 - 08.2012
  • Delivered and picked up files for clients
  • Moved and organized files between locations
  • Built and maintained offices across numerous locations in the DFW area.

Education

Geology -

Texas A&M Corpus Christi
Corpus Christi, TX
05.2013

International Business -

Texas Tech University
Lubbock, TX
05.2011

Skills

  • Performance monitoring
  • Performance Improvement
  • Trend tracking
  • Quality Control
  • Equipment Maintenance
  • Complaint resolution
  • Resource Allocation
  • Problem solving

Tel

(214) 629-5147

References

  • Gregory Lamb, American Title Co of East Texas, glamb@lamblea.com, (972) 475-0508
  • AJ Hicks, FedEx Ground, anthony.hicks@fedex.com, (361) 445-3836

References

References available upon request.

Timeline

Team Lead

KeHE Distributors
01.2019 - Current

Dry Case Selector

KeHE Distrutors
03.2017 - 01.2019

Operations Manager

FedEx Ground
11.2015 - 09.2016

Operations Administrator

FedEx Ground
11.2014 - 11.2015

Package Handler

FedEx Ground
11.2012 - 10.2014

Courier/Handyman

American Title Company
02.2011 - 08.2012

Geology -

Texas A&M Corpus Christi

International Business -

Texas Tech University

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Garrett Denham