Garrett Gates Sr.
Lexington,SC
Summary
Results-driven Tire and Lube Technician with expertise in oil changes and tire rotations, previously at Cox Tire. Proven ability to enhance customer satisfaction and streamline operations. Dependable leader skilled in mentoring teams and maintaining safety standards, contributing to a professional work environment and exceeding performance goals.
Overview
1
1
year of professional experience
Work History
Tire and Lube Technician
Cox Tire
Lexington, SC
11.2024 - 02.2025
- Kept shop areas neat, clean, and free of safety hazards.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Improved customer satisfaction by providing timely and accurate tire and lube services.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
Lead Tire Technician
Mavis
Lexington, SC
06.2024 - 10.2024
- Maintained a clean work environment, contributing to a professional atmosphere for both employees and customers.
- Reduced customer wait times by streamlining tire installation and repair tasks.
- Managed inventory control, reducing waste and ensuring necessary parts were always available for use.
- Led a team of technicians to consistently meet or exceed performance goals and customer satisfaction ratings.
- Assisted customers in making informed decisions on tire purchases based on their specific vehicle requirements.
- Mentored junior tire technicians, facilitating their growth and development within the company.
- Enhanced safety standards within the workplace by conducting regular equipment maintenance and inspections.
3rd Shift Team Leader
7-eleven
Lexington, SC
10.2023 - 05.2024
- Improved team efficiency by streamlining processes and implementing time-saving strategies.
- Championed continuous improvement initiatives within the third-shift team, driving innovation and process enhancements for overall operational success.
- Collaborated with other shift leaders to maintain consistent policies and procedures across all shifts.
- Organized inventory control measures which resulted in lower overhead costs associated with excess stock.
- Reduced employee turnover rates by fostering a positive work environment and providing ongoing support to team members.
- Ensured that all equipment was properly maintained, reducing breakdowns and increasing production uptime during the night shift hours.
- Developed strong relationships with team members through open communication channels, leading to increased trust and cooperation among staff.
- Solved problems quickly as they arose, minimizing downtime during the third shift operations.
- Increased productivity for the third shift by closely monitoring progress and addressing issues in realtime.
- Optimized workflow by analyzing current processes and making necessary adjustments for maximum efficiency.
- Established goals for the team and motivated individuals to achieve them through strategic planning sessions and regular check-ins on progress.
Education
GED -
Lexington Adult Education
Lexington, SC04.2023
Skills
- Oil change expertise
- Computer skills
- Wheel balancing
- Tire installation
- Fluid replacement
- Lubrication services
- Maintenance scheduling
- Dependable and responsible
- Tire changing and rotation
- Fluid checks
- Tire damage repair
- Oil changes
- Tire rotations
Timeline
Tire and Lube Technician
Cox Tire
11.2024 - 02.2025
Lead Tire Technician
Mavis
06.2024 - 10.2024
3rd Shift Team Leader
7-eleven
10.2023 - 05.2024
GED -
Lexington Adult Education