Garrett Grafton
Amherst,MA
Summary
Dynamic leader and disciplined team player with a proven track record in the Massachusetts Army National Guard. Excelled in leadership development, enhancing decision-making and team management. Demonstrated exceptional customer service at Domino's Pizza, ensuring timely deliveries. Skilled in equipment management, with a commitment to safety protocols and drills.
Overview
7
7
years of professional experience
Work History
09R - SMP Cadet
Massachusetts Army National Guard
Chicopee, MA
06.2024 - Current
- Participated in leadership development programs to enhance decision-making and team management skills.
- Completed courses in international relations and defense policy, broadening understanding of global military dynamics.
- Attended briefings, meetings, and other events related to cadet operations.
- Maintained strict adherence to military codes of conduct, demonstrating integrity and discipline.
- Engaged in peer mentorship programs, providing guidance and support to junior cadets.
- Participated in community service projects, reinforcing the importance of civic responsibility and leadership.
- Organized and implemented drills and physical fitness activities.
Delivery Driver
Domino's Pizza
Newburyport, MA
12.2023 - 02.2024
- Handled merchandise in accordance with product handling standards.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Maintained accurate records of goods delivered and collected payments as required.
Ice Cream Scooper
Benson's Homemade Ice Cream
Boxford, MA
04.2018 - 10.2022
- Memorized menu items, identifying allergens to streamline service to customers.
- Pitched in to help with additional cleaning and store tasks during busy periods.
- Coordinated with kitchen staff to manage supply levels and prevent shortages.
- Brewed and served coffee and tea with preferred add-ins.
- Operated cash register and handled financial transactions with accuracy.
- Stocked shelves with ice cream products and toppings.
- Provided excellent customer service, addressing inquiries and resolving complaints promptly.
- Answered customer questions about flavors or menu items in a knowledgeable manner.
- Maintained a clean work area and complied with health codes.
Education
Bachelor of Arts - Political Science
University of Massachusetts, Amherst
Amherst, MA05-2026
Skills
- Discipline enforcement
- Physical fitness
- Field training
- Surroundings monitoring
- Radio communication
- Patrol techniques
- Equipment management
- Safety protocols and drills
Affiliations
- Avid skier with 18+ years of experience
- Involved with multiple clubs at UMass Amherst including the Ski and Board Club as well as the UMass Motorsport Club
Timeline
09R - SMP Cadet
Massachusetts Army National Guard
06.2024 - Current
Delivery Driver
Domino's Pizza
12.2023 - 02.2024
Ice Cream Scooper
Benson's Homemade Ice Cream
04.2018 - 10.2022
Bachelor of Arts - Political Science
University of Massachusetts, Amherst
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