Professional Summary
Overview
Work History
Education
Skills
Timeline

Garrett Graham

Discount Tire
Gray Court,SC
1
year of professional experience

Detail-oriented service coordinator with a focus on enhancing customer satisfaction and streamlining service processes. Proven ability to manage schedules, maintain accurate records, and lead teams effectively.

Work History

Service Coordinator

1 Year 2 Months
Discount Tire | 01.2025 - 03.2026
  • Coordinated service schedules to optimize workflow and enhance customer satisfaction.
  • Assisted customers with tire selection and service inquiries, ensuring informed decision-making.
  • Managed inventory levels, maintaining accurate records for timely replenishment and stock management.
  • Developed and implemented efficient processes for service order tracking and fulfillment.
  • Coached and assisted service technicians during their tenure
  • Completing transactions via register for customer purchases.

Crew Chief

3 Months
Discount Tire | 10.2025 - 01.2026
  • Coordinates bay operations
  • Oversees vehicle preparation
  • Inspects tires and wheels for proper fit
  • leading a small team of technicians

Service Technician

7 Months
Discount Tire | 03.2025 - 10.2025
  • Conducted thorough inspections of vehicles to identify tire-related issues and recommend appropriate solutions.
  • Performed tire installations and rotations efficiently, ensuring customer satisfaction and safety compliance.
  • Provided exceptional customer service by addressing inquiries and educating clients on tire maintenance best practices.
  • Collaborated with team members to streamline service processes, enhancing overall operational efficiency.

Education

High School Diploma

Pee Dee Academy | Florence, SC | 05-2025

No Degree

Greenville Technical College | Greenville, SC

Skills

Accurate recordkeeping
Expectation management
Office software proficiency
Documentation skills
Team collaboration
Multitasking Abilities
Inventory management
Telephone communication
Client advocacy
Notetaking
Detail orientation
Resource utilization

Timeline

Crew Chief

Discount Tire
10.2025 - 01.2026Read More

Service Technician

Discount Tire
03.2025 - 10.2025Read More

Service Coordinator

Discount Tire
01.2025 - 03.2026Read More

Greenville Technical College

No Degree
Read More

Pee Dee Academy

High School Diploma
Read More
Garrett Graham