Detail-oriented service coordinator with a focus on enhancing customer satisfaction and streamlining service processes. Proven ability to manage schedules, maintain accurate records, and lead teams effectively.
Work History
Service Coordinator
1 Year 2 Months
Discount Tire | 01.2025 - 03.2026
Coordinated service schedules to optimize workflow and enhance customer satisfaction.
Assisted customers with tire selection and service inquiries, ensuring informed decision-making.
Managed inventory levels, maintaining accurate records for timely replenishment and stock management.
Developed and implemented efficient processes for service order tracking and fulfillment.
Coached and assisted service technicians during their tenure
Completing transactions via register for customer purchases.
Crew Chief
3 Months
Discount Tire | 10.2025 - 01.2026
Coordinates bay operations
Oversees vehicle preparation
Inspects tires and wheels for proper fit
leading a small team of technicians
Service Technician
7 Months
Discount Tire | 03.2025 - 10.2025
Conducted thorough inspections of vehicles to identify tire-related issues and recommend appropriate solutions.
Performed tire installations and rotations efficiently, ensuring customer satisfaction and safety compliance.
Provided exceptional customer service by addressing inquiries and educating clients on tire maintenance best practices.
Collaborated with team members to streamline service processes, enhancing overall operational efficiency.