Driven professional specialized in problem-solving and achieving results. Recognized for implementing process improvements that enhance workflow efficiency and reduce errors, ready to support organizational goals through reliable and ethical practices.
Overview
8
8
years of professional experience
Work History
Security Investigator
UPS
West Virginia / Cleveland, Oh
12.2022 - Current
Conducted thorough investigations into security incidents, ensuring adherence to policies and regulations.
Collaborated with law enforcement to provide evidence and support investigations as needed.
Coordinated cross-departmental trainings with local, state, and federal law enforcement.
Created high-level summaries for presentation to internal/external counsel and Labor.
Represented UPS in small claims court on multiple occasions.
Performed Security role for UPS airport locations, conducting audits to ensure regulatory compliance.
PT Supervisor
UPS
Lexington, KY
06.2019 - 12.2022
Supervised daily operations, ensuring compliance with safety protocols and procedures.
Implemented process improvements, enhancing workflow efficiency and reducing errors.
Trained and mentored new employees on operational best practices and company policies.
Conducted performance evaluations to identify areas for improvement within the team.
Preloader
UPS
Lexington, KY
06.2018 - 06.2019
Loaded packages into delivery vehicles, prioritizing load quality.
Followed safety protocols to minimize workplace hazards and ensure compliance.
Education
Associate of Science - Business Management
Colorado Technical University
Colorado Springs, CO
03-2027
Associate of Science - Criminal Justice
Bluegrass Community And Technical College
Lexington, KY
07-2022
Skills
Investigative techniques
Detailed report writing
Ethical and honest
Records management
Data review
Problem-solving
Time management
Reliability
Accomplishments
Member of the Great Valley Leadership Committee since 2023. Presented multiple training meetings covering small claims court, casualties, and CNG related practices.
Successfully completed the AIT (Advanced Investigative Training) corporate school in 2023.
In 2025, successfully worked with the city of Middleburg Heights in Cleveland to change stop light timers to accommodate driver launch.