Garrett Grover
Broken Arrow,Oklahoma
Summary
Dynamic leader with a proven track record at Black Fire Forge, excelling in product design and customer engagement. Expert in sales and marketing, with a passion for the Warhammer hobby. Skilled in building trust and long-lasting relationships, I transformed a garage startup into a nationally recognized brand, enhancing product excellence and market reach. An award winning artist within the Warhammer hobby with a unique insight as to how to fulfill customer's needs while keeping profitability and effective business practices in mind.
Overview
32
32
years of professional experience
Work History
Owner/Operator
Black Fire Forge
04.2020 - Current
- Managed daily operations of custom manufacturing projects.
- Oversaw quality control processes to ensure product excellence.
- Developed and implemented efficient workflow processes for production efficiency.
- Designed and engineered products, webstore and marketing material.
- Built the company from my garage into a nationally recognized business with customers all over the United States.
Sales and Marketing Representative
Timber Creek Outdoors
09.2019 - 01.2023
- Developed and implemented targeted marketing strategies to increase brand awareness and customer engagement.
- Established and maintained relationships with key clients, enhancing customer loyalty and satisfaction.
- Conducted market research to identify trends and opportunities, informing product development and sales strategies.
- Coordinated promotional events and trade shows, driving lead generation and expanding market reach.
Customer Engagement Specialist
Rise Armament
08.2017 - 09.2019
- Developed customer engagement strategies to enhance brand recognition, and loyalty.
- Analyzed customer feedback to improve service processes and product offerings.
- Developed and engineered new products and made improvements to existing products.
- Was the face of the RISE Arms Academy in which I produced tutorial videos and marketing material for worldwide distribution.
Sniper Section Leader, Staff Sergeant
US Army National Guard
09.1997 - 08.2018
- Oversaw training and real combat operations to ensure mission success and combat effectiveness.
- Mentored team members, fostering skill development and enhancing overall combat readiness.
- Planned unit level training events, resulting in successful task completion and mission accomplishment.
- Implemented selection criteria for the scout and sniper section and ensured proper soldier placement within.
- Planned and executed real life combat missions in actual combat zones and received multiple awards for my own and my team's influence over the battlefield resulting in multiple American lives protected and missions accomplished.
Store Manager
Stanley's Get It Today
08.2000 - 03.2010
- Led daily store operations, ensuring high standards of customer service and product availability.
- Trained and mentored staff, fostering a collaborative team environment that improved employee retention.
- Analyzed sales data to develop strategies that enhanced product placement and inventory management.
- Implemented promotional campaigns, increasing foot traffic and overall store revenue through targeted marketing efforts.
- Awarded 2003 Manager of the Year for running the most profitable store in the entire company.
- Managed or co-managed five different store locations during my time there.
Infantryman
US Marine Corps
06.1993 - 03.1997
- Led tactical operations to ensure mission success and team safety.
- Trained and mentored junior Marines on combat techniques and protocols.
- Developed strategic plans for ensuring mission success.
- Conducted reconnaissance and intelligence gathering to inform operational decisions.
Education
No Degree - Visual Communications
University of Phoenix
Tempe, AZNo Degree - Art Education
Black Hills State University
Spearfish, SDSkills
- Self motivated, highly organized and a very fast learner
- Possessive of skills relevant to the desired position: ie painting, sculpting, sales, marketing and management
- True passion for the Warhammer hobby and a unique understanding of how to sell and market luxury products
- Love talking to and engaging people and have a knack for building trust and long-lasting relationships
Accomplishments
1994 MCB Hawaii Marine of the Year.
2003 Stanley's Get it Today Manager of the Year.
2024 worldwide Armies on Parade Display Category, Gold.
Multiple military awards for leadership and proficiency.
Earned Pro status within the professional shooting sports winning and achieving a podium finish at many national level events.
Languages
English
Professional Working
Timeline
Owner/Operator
Black Fire Forge
04.2020 - Current
Sales and Marketing Representative
Timber Creek Outdoors
09.2019 - 01.2023
Customer Engagement Specialist
Rise Armament
08.2017 - 09.2019
Store Manager
Stanley's Get It Today
08.2000 - 03.2010
Sniper Section Leader, Staff Sergeant
US Army National Guard
09.1997 - 08.2018
Infantryman
US Marine Corps
06.1993 - 03.1997
No Degree - Visual Communications
University of Phoenix
No Degree - Art Education
Black Hills State University