Overview
Work History
Education
Skills
Certification
Timeline
Generic

Garrett Hash

Lakeland,FL

Overview

8
8
years of professional experience
1
1
Certification

Work History

Service Technician

Lakeland Hyundai
02.2019 - Current
  • Explained diagnostic findings to customers and outlined repair or service options.
  • explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
  • Diagnosed and troubleshot problems, repairing, and restoring vehicles to peak performance.

Parts Counter Person

O'Reilly Auto Parts
07.2017 - 02.2019
  • Assisted customers with locating specific parts, leading to a streamlined shopping experience.
  • Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
  • Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
  • Increased customer satisfaction by providing excellent service and knowledge of automotive parts.
  • Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
  • Processed customer orders accurately and efficiently, contributing to repeat business.
  • Utilized computer systems to look up part information, expediting the sales process and enhancing customer satisfaction.
  • Collaborated with team members to maintain a clean and organized workspace, promoting an efficient work environment.
  • Resolved customer complaints professionally, maintaining positive relationships with clients and fostering trust in the company''s services.
  • Responded promptly to phone inquiries from customers seeking advice or assistance in selecting appropriate components.
  • Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
  • Researched vehicles and parts via physical catalogs and electronic means.
  • Conducted cash handling, credit card transactions, and register closeout at end of business day.

Education

High School Diploma - Automotive

Kathleen High School
Lakeland, FL
06.2016

Skills

  • Preventive Maintenance
  • Customer service
  • Punctual and reliable
  • Problem and issue resolution
  • Power tool proficiency
  • Mechanical aptitude
  • Time tracking
  • Safety procedures adherence
  • Work documentation

Certification

Expert level hyundai service technician

Electric vehicle technician

Timeline

Service Technician

Lakeland Hyundai
02.2019 - Current

Parts Counter Person

O'Reilly Auto Parts
07.2017 - 02.2019

High School Diploma - Automotive

Kathleen High School

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Garrett Hash