Summary
Overview
Work History
Education
Skills
Timeline
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Garrett Holmes

Bloomington,IN

Summary

Driven professional with a proven track record in customer relationship management and project leadership, honed at Cook Medical. Excelled in enhancing customer satisfaction and streamlining service processes, evidenced by leading successful projects. Skilled in team support and utilizing CRM software, demonstrating a blend of technical and interpersonal skills to drive results.

Overview

6
6
years of professional experience

Work History

Pricing & Contracts Support Representative

Cook Medical
02.2022 - Current
  • Supporting customer questions and issues by gathering data, analyzing needs, evaluating possible resolutions and implementing best solutions.
  • Developing and maintaining relationships with customers to enhance customer satisfaction.
  • Maintained high levels of customer satisfaction with proactive follow-ups and clear communication.

Sales Representative Team Leader

Cellular Sales Verizon
06.2018 - 01.2022
  • Trained and mentored new sales representatives.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Utilized CRM software to manage customer accounts and track performance metrics.

Education

Associate of Science - Biomedical Technology

Vincennes University
Vincennes, IN
06.2016

High School Diploma -

Bedford-North Lawrence High School
Bedford, IN
06.2014

Skills

  • Project Leadership Experience
  • Project Support Experience
  • Customer Relationship Management
  • Customer Service Process Improvement

Timeline

Pricing & Contracts Support Representative

Cook Medical
02.2022 - Current

Sales Representative Team Leader

Cellular Sales Verizon
06.2018 - 01.2022

Associate of Science - Biomedical Technology

Vincennes University

High School Diploma -

Bedford-North Lawrence High School

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Garrett Holmes