Garrett Holmes
Bloomington,IN
Summary
Results-oriented professional with a proven track record in customer support and various project completions. Excellent analytical and communication skills, great multitasking skills, and the well-developed ability to work and perform in fast paced business environments.
Overview
6
6
years of professional experience
Work History
Support Representative
Cook Medical
02.2022 - Current
- Supporting customer questions and issues by gathering data, analyzing needs, evaluating possible resolutions and implementing best solutions.
- Developing and maintaining relationships with customers to enhance customer satisfaction.
- Led and Co-Led 3 projects to expedite and simplify processes.
Sales Representative
Cellular Sales
06.2018 - 01.2022
- Trained and mentored new sales representatives.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Utilized CRM software to manage customer accounts and track performance metrics.
Education
Associate of Science - Biomedical Technology
Vincennes University
Vincennes, IN06.2016
High School Diploma -
Bedford North Lawrence
Bedford, IN06.2014
Skills
- Team Support
- Project Leadership Experience
- Project Support Experience
- Customer Relationship Management
- Customer Service Process Improvement
Timeline
Support Representative
Cook Medical
02.2022 - Current
Sales Representative
Cellular Sales
06.2018 - 01.2022
Associate of Science - Biomedical Technology
Vincennes University
High School Diploma -
Bedford North Lawrence
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