Garrett Key
Austin,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
Work History
Program Director
John Volken Academy
10.2023 - 01.2024
- Conducted thorough assessments to identify client needs and appropriate intervention strategies.
- Implemented behavioral modification strategies to help clients develop healthier coping mechanisms.
- Worked closely with families to support clients in their recovery process and strengthen relationships among family members.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Highly involved in day to day responsibilities of clients and enforced the standard of the program at all times.
Crew Lead
Academy Movers
09.2022 - 10.2023
- Ensured homeowners items were moved safely from one location to another
- Effective communication with other team members to strategically pack all items into truck.
- Responsible for driving 26ft box truck and taking necessary precautions on the road for safety.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
Assistant Store Manager
PriceCO
09.2021 - 10.2023
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
Account Manager
Pride Roofing & Construction
02.2019 - 06.2021
- Assisting homeowners through the insurance claims process after experiencing a loss on their property due to storm related incidents.
- Generating new leads by door knocking, phone calls, networking and referrals from past clients
- Responsible for 100k monthly quota in sales
- Training and developing other employees
Fitness Counselor
VASA Fitness
08.2018 - 03.2019
- Encouraged clients to engage in group fitness classes and other gym activities to meet fitness goals.
- Developed routines to avoid injuries, maximize effort and facilitate client attainment of personal fitness goals.
- Re-racked weights and maintained neat, organized and clean club.
- Weekly and Monthly sales goals
Senior Fitness Manager
Aspire Fitness
01.2016 - 02.2018
- Implemented personalized training to each employee, providing guidance and information to strengthen the skills needed to accomplish tasks.
- Implemented clear goals for each employee and tracked his or her progress carefully, providing support and assistance whenever it was needed.
- Responsible for 3 locations and the personal training sales EFT each month.
- Training and developing others based on their skillsets and learning styles
- Comfortable asking for the sale multiple times before letting a future customer walk or decline a personal training program.
Education
Some College (No Degree) -
Metro State University
DenverSkills
- Ability to overcome objections when it comes to a sales role
- Extremely organized and punctual
- Communicating with future customers to understand their needs/wants
- Hard working and willing to put in extra time to make sure monthly sales goals are hit
- Patience and Persistence
- Time Management
- Customer Service
- Decision Making
- Continuous Improvement
- Teamwork Abilities
Timeline
Program Director
John Volken Academy
10.2023 - 01.2024
Crew Lead
Academy Movers
09.2022 - 10.2023
Assistant Store Manager
PriceCO
09.2021 - 10.2023
Account Manager
Pride Roofing & Construction
02.2019 - 06.2021
Fitness Counselor
VASA Fitness
08.2018 - 03.2019
Senior Fitness Manager
Aspire Fitness
01.2016 - 02.2018
Some College (No Degree) -
Metro State University
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