Summary
Overview
Work History
Education
Skills
Timeline
Generic

Garrett Mathis

Nampa,ID

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Overview

5
5
years of professional experience

Work History

Real Estate Assistant

Toby Mathis Real Estate
08.2024 - Current

Taking care of paper work, helping out with open houses, making sure everything is organized.

Clerk

Albertsons
12.2023 - 08.2024

Taking out the trash, cleaning up after messes, sweeping, mopping, cleaning restrooms, bagging items, pushing carts,

Kennel Tech

Marketside Animal Hospital
06.2022 - 12.2022
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Trained new staff on kennel maintenance, animal care and feeding protocols.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Collected animal waste produced on walks and discarded in trash or approved receptacles.
  • Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
  • Led basic obedience training with dogs to promote positive, healthy behaviors.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Followed pet care instructions for dietary needs and medication regimens.

Customer Service Associate

Dollar Tree
08.2020 - 10.2021
  • Responsible for assisting with the complete operations store, in conjunction with assigned tasks and duties
  • Assist in the merchandising of the store
  • Fully cross-trained to assist with cash register operations, customer service and stock replenishment
  • Handle all sales transactions while operating assigned cash register
  • Maintains security of all cash
  • Protects all company assets
  • Maintains a high level of good customer service
  • Maintains a pleasant, friendly, cooperative attitude with customers, co-workers and supervisors.

Customer Service Cashier - Retail

Loves Travel Stop
08.2019 - 08.2020
  • Greeted customers and responded to informational requests
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution
  • Assisted with purchases, locating items and signing up for rewards programs
  • Helped customers find specific products, answered questions and offered product advice
  • Properly verified customer identification for alcohol or tobacco purchases
  • Scanned items quickly to keep lines moving and reduce overall wait time
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness
  • Stayed up to date on current item discounts to support promotions.

Education

High School Diploma -

Bear Mountain Christian Academy

No Degree - Computer Science

Bakersfield College

Skills

  • Customer Service
  • Effective communication
  • Problem-solving abilities
  • In-store support
  • Customer service excellence
  • Customer service understanding
  • Retail experience
  • Retail Sales

Timeline

Real Estate Assistant

Toby Mathis Real Estate
08.2024 - Current

Clerk

Albertsons
12.2023 - 08.2024

Kennel Tech

Marketside Animal Hospital
06.2022 - 12.2022

Customer Service Associate

Dollar Tree
08.2020 - 10.2021

Customer Service Cashier - Retail

Loves Travel Stop
08.2019 - 08.2020

High School Diploma -

Bear Mountain Christian Academy

No Degree - Computer Science

Bakersfield College
Garrett Mathis