Garrett M Leduc
FAIRFAX
Summary
Results-driven operations manager with expertise in streamlining processes and enhancing customer satisfaction. Proven track record in sales negotiation and business planning, ready to drive impactful results in a dynamic environment.
Overview
10
10
years of professional experience
Work History
Owner/Operator
Direct Plow Service LLC
Fairfax, VT
02.2020 - 09.2025
- Managed daily operations and logistics for plowing services to ensure timely completion of client requests.
- Supervised and trained staff in equipment handling, safety protocols, and service delivery standards.
- Developed efficient routing plans to optimize resource allocation and reduce operational downtime.
- Implemented quality control measures to maintain high service standards and customer satisfaction rates.
- Upsold job contracts and bid structures.
- Media and full company management.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Established relationships with vendors for equipment maintenance, ensuring reliability of all machinery used in operations.
Warehouse Worker
Speeder and Earls Coffee
Williston, VT
06.2016 - 08.2021
- Operated forklifts and pallet jacks to move inventory efficiently within the warehouse.
- Maintained accurate inventory records using warehouse management systems.
- Organized and stocked products in designated locations, ensuring optimal accessibility.
- Collaborated with team members to streamline order fulfillment processes for improved efficiency.
Cellular Sales Associate
Verizon Wireless
Essex Junction, VT
08.2015 - 04.2016
- Educated customers on features and benefits of mobile devices and plans.
- Assisted in troubleshooting technical issues for customers, enhancing satisfaction.
- Maintained up-to-date knowledge of product offerings and industry trends.
- Collaborated with team members to achieve sales targets and improve customer experience.
- Cellular sales training in Pennsylvania.
Education
High School Diploma -
Milton High School
VermontSkills
- Documentation and reporting
- Operations management
- Business planning
- Sales negotiation
- Negotiation
- Marketing expertise
Timeline
Owner/Operator
Direct Plow Service LLC
02.2020 - 09.2025
Warehouse Worker
Speeder and Earls Coffee
06.2016 - 08.2021
Cellular Sales Associate
Verizon Wireless
08.2015 - 04.2016
High School Diploma -
Milton High School