Garrett Ness
Spokane
Summary
Highly motivated and dependable recent graduate from Eastern Washington University with a Bachelor of Science in Computer Science and a minor in Cybersecurity. I am eager to begin a fulfilling career in the IT or cybersecurity field, with a particular focus on digital forensics.
Despite limited industry experience, I bring a strong work ethic, adaptability, and a passion for problem-solving. With a proven commitment to continuous learning and a dedication to excellence, I am ready to contribute meaningfully while developing my expertise in this field.
Overview
7
7
years of professional experience
1
1
Certification
Work History
IT Helpdesk Intern
Praece Consulting
06.2024 - 08.2024
- - Ticket management via Zendesk
- - Customer service
- - Interfacing with Azure Active Directory
- - Troubleshooting day to day problems
- - Delivered assistance and support for team-based IT projects.
- - Supported IT department in handling technology rollout and maintenance.
Office Assistant/Engineering Technician
PowerStudies Inc.
02.2019 - 09.2023
- - Daily use of Microsoft 365 products
- - Performing arc flash calculations
- - Team management/collaboration
- - Report automation via Python scripting
- - Assembling reports for customers
- - Completed projects by effectively applying engineering, technical, and maintenance procedures.
Shift Lead
Papa Murphy’s
12.2017 - 02.2019
- - Customer Service
- - Acting manager at times
- - Team management/ collaboration
- - Completed store opening and closing procedures and balanced tills.
- - Trained new employees and delegated daily tasks and responsibilities.
Education
Bachelor of Science - Computer Science
Eastern Washington University
Cheney, WA06.2025
Skills
- Python scripting
- C and C#
- Java
- Linux
- Microsoft Azure Active Directory
- Network security
- Problem-solving
- IT customer service
- Quick learner
- Cyber security protocols
Certification
Actively pursuing certification in CompTIA A+, Network+ and Security+
Languages
English
Native or Bilingual
Timeline
IT Helpdesk Intern
Praece Consulting
06.2024 - 08.2024
Office Assistant/Engineering Technician
PowerStudies Inc.
02.2019 - 09.2023
Shift Lead
Papa Murphy’s
12.2017 - 02.2019
Bachelor of Science - Computer Science
Eastern Washington University
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