Dynamic Branch Manager with proven expertise in leadership, financial management, and customer service. Successfully implemented marketing strategies that enhanced visibility and customer loyalty, driving branch performance and operational efficiency. and in the end ran a $102,000 painting business in just a couple of months.
Overview
3
3
years of professional experience
Work History
Branch Manager
Student Painters - Shelby Charter
Okemos
12.2024 - 10.2025
Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
Managed staff scheduling, hiring and training processes.
Trained and supported team members in sales and customer service techniques to enhance customer interactions.
Developed relationships with customers to enhance satisfaction and loyalty.
Implemented targeted marketing strategies that increased visibility of painting services in local area.
Collaborated with upper management on branch performance improvements.
Monitored financial performance of the branch on a monthly basis.
Performed regular audits of financial records in order to ensure accuracy.
Service Crew Member
McDonald's
Okemos
05.2022 - 11.2024
Provided friendly customer service in fast-paced dining environment.
Operated cash register accurately during peak hours.
Prepared and served food items according to company standards.