Garrett Smith
Houston
Summary
Dynamic professional with a strong background in customer service and warehouse operations, notably at D-BAT Katy. Proven ability to enhance customer experiences and streamline processes. Skilled in cash handling and problem-solving, with a commitment to safety and efficiency. Recognized for improving inventory management and training new staff effectively.
Overview
3
3
years of professional experience
Work History
Front Desk Worker
D-BAT Katy
Katy, TX
01.2025 - 08.2025
- Greeted and assisted visitors, enhancing customer service experience.
- Managed phone inquiries, providing accurate information and support.
- Scheduled appointments efficiently, optimizing front desk operations.
- Processed payments accurately, ensuring smooth transactions for services.
- Resolved customer inquiries through effective communication and problem-solving techniques.
Warehouse Worker
Steinhauser's
Richmond, TX
04.2023 - 09.2023
- Operated forklifts and pallet jacks to efficiently move inventory within warehouse.
- Assisted in receiving shipments, verifying items against packing lists for accuracy.
- Maintained organized storage areas, ensuring quick access to products and materials.
- Conducted regular stock counts to identify discrepancies and improve inventory management.
- Supported customer satisfaction efforts through prompt resolution of delivery issues.
Warehouse Coordinator
Refined Custom Builders
Katy, TX
07.2022 - 09.2022
- Coordinated inbound and outbound shipments to ensure timely delivery and inventory accuracy
- Monitored inventory levels, facilitating restocking processes to maintain optimal supply chain efficiency
- Implemented safety protocols, enhancing workplace safety standards and reducing incident reports
- Assisted in training new staff on warehouse operations and safety procedures to improve team performance
- Utilized warehouse management systems for tracking inventory movements and generating accurate reports
Education
No Degree - Retail And Consumer Science
University of Houston
Houston, TX05-2027
Associate of Science - Biology
Houston Community College
Katy, TX05-2024
High School Diploma -
Seven Lakes Highschool
Katy, TX06-2023
Skills
- Basic accounting
- Customer service
- Problem-solving skills
- Cash handling
Accomplishments
- Received high score ratings from guest surveys due to professionalism, exceptional service and quick response times.
- Got the second most memberships
Languages
English
Native or Bilingual
Interests
- Watching Movies and TV Shows
- I enjoy helping others and giving back to the community
- I like working with my hands and fixing things
- Gym Workouts
- Animal Welfare Advocacy
- Participating in local clean-up initiatives
- Golf, pickleball, fishing
Timeline
Front Desk Worker
D-BAT Katy
01.2025 - 08.2025
Warehouse Worker
Steinhauser's
04.2023 - 09.2023
Warehouse Coordinator
Refined Custom Builders
07.2022 - 09.2022
No Degree - Retail And Consumer Science
University of Houston
Associate of Science - Biology
Houston Community College
High School Diploma -
Seven Lakes Highschool