Garrett Thomas
Evansville,IN
Summary
Detail-oriented Inside Sales Assistant with a solid background in data entry, sales, and order processing, coupled with hands-on experience in cybersecurity. Developing and furthering my skills in networking, IT, and virtualization with a strong command of Microsoft programs, PowerShell, and Linux systems. Known for a motivated, compassionate approach to problem-solving, and receptive to new ideas and challenges. Currently pursuing a cybersecurity degree, aiming to leverage technical knowledge and sales acumen in roles like Penetration Testing or Information Security Consulting.
Overview
5
5
years of professional experience
Work History
Assistant Account Manager/Inside Sales Assistant
Consolidated Electrical Distributors Evansville Supply
11.2022 - Current
- Maintained account information accuracy by communicating frequently with salesmen and account executives.
- Generated reports on sales activities using Excel spreadsheets for analysis at monthly management meetings.
- Facilitated smooth order processing by liaising between clients, production teams, and shipping departments to ensure timely delivery of products.
- Expedited resolution of client issues by promptly escalating concerns to appropriate internal departments for swift action.
- Enhanced company reputation by delivering exceptional customer service during all interactions with clients and prospects.
- Strengthened relationships with existing customers by consistently following up on inquiries and addressing concerns.
Sales Representative
AT&T
05.2022 - 11.2022
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Sales Associate
Dicks Sporing Goods
09.2021 - 05.2022
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Patient Care Technician
Ascension
04.2020 - 09.2021
- Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient''s unique needs.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
Education
Associate of Applied Science - Cyber Security
Ivy Tech Community College
Evansville, IN10-2025
Skills
- Accounts Receivable
- Microsoft Excel
- Accounts Payable
- Invoice Processing
- Sales consultation
- Threat Intelligence
- Vulnerability Assessment
- Identity and Access Management
Accomplishments
- Used Microsoft Excel to develop sales tracking spreadsheets.
- Revamped account processes for the branch's largest client, improving efficiency and accuracy in data handling, which streamlined communication and strengthened client relationships.
- Developed Excel macros to automate balance updates across multiple financial institutions, streamlining personal finance tracking and enhancing data accuracy.
Timeline
Assistant Account Manager/Inside Sales Assistant
Consolidated Electrical Distributors Evansville Supply
11.2022 - Current
Sales Representative
AT&T
05.2022 - 11.2022
Sales Associate
Dicks Sporing Goods
09.2021 - 05.2022
Patient Care Technician
Ascension
04.2020 - 09.2021
Associate of Applied Science - Cyber Security
Ivy Tech Community College
Similar Profiles
Jonathan LeydenJonathan Leyden
Outside Sales Representative at Consolidated Electrical DistributorsOutside Sales Representative at Consolidated Electrical Distributors
Katharine WhiteKatharine White
Inside Sales Coordinator at Consolidated Electrical DistributorsInside Sales Coordinator at Consolidated Electrical Distributors
Kat FreemanKat Freeman
Business Development Executive at Consolidated Electrical DistributorsBusiness Development Executive at Consolidated Electrical Distributors