Knowledgeable parts sales professional proficient in searching both physical and computerized catalogs, order systems and parts databases. Works efficiently and accurately to meet productivity, sales and customer service objectives.
Overview
5
5
years of professional experience
Work History
Parts Sales
Atlantic Tractor LLC
03.2024 - Current
Parts Sales – Ability to identify customers equipment, providing them with the correct parts from our in-house supply or ordering what they need from a reputable supplier
Customer Service – Showing up with a smile and patience, building relationships with customers
Influencing them to return for their future parts needs
Shipping/Receiving – Properly ship customers packages to their homes
I am also very knowledgeable in ordering parts from sister locations and other retailers
Receiving all incoming parts, checking them in, and letting customers know they have arrived
Transactions – I enter each customer into our database to have the ability to contact them in the future
It also keeps a record of their purchases and the equipment they own to better assist them in the future
Ability to reconcile the cash drawer at the end of every day
Properly checking out customers and give correct change
Maintenance Technician
Maryland Park Service
06.2019 - 11.2023
Operations – Ability to maintain and operate most lawn mowers, tractors, string trimmers, chainsaws, trucks and trailers
Construction – Basic knowledge of plumbing, carpentry, electrical, and concrete
Have built many different structures and playgrounds throughout the park system
Customer Service – The Maryland Park System sees many visitors from all walks of life
The ability to interact and communicate with them is essential and is something I took great pride in
I often used technology such as Google translate to assist me in communications
Sales Associate
Kohls, Inc.
10.2020 - 01.2021
Sales – Ability to direct customers to correct locations within the store
Offering suggestions to make their shopping experience more enjoyable
Shipping/Receiving – Shipping E-Commerce orders
Receive shipments of new items from retailers and other Kohl’s locations
Able to assist customers with returns and online purchases
Curbside Pickup – Receiving orders for proper pulling of items and delivery to customer vehicle upon their arrival
Being polite and responsive to give them a comfort of placing another order in the future
Education
Natural Resources Diploma - Natural Resources
North Harford High School
Pylesville
05-2022
Skills
Quick Learner
Customer Relationship Building
Dependability
Goal-oriented mindset
Technical understanding
Parts identification
Ordering parts
Customer Service
Problem-solving skills
Improving customer satisfaction
Email Communication
Invoice Processing
Goal Setting
Order Fulfillment
Timeline
Parts Sales
Atlantic Tractor LLC
03.2024 - Current
Sales Associate
Kohls, Inc.
10.2020 - 01.2021
Maintenance Technician
Maryland Park Service
06.2019 - 11.2023
Natural Resources Diploma - Natural Resources
North Harford High School
Similar Profiles
Michael CiampaglioMichael Ciampaglio
Parts Salesman at Atlantic Tractor LLCParts Salesman at Atlantic Tractor LLC