Garrett Widlock
Coweta
Summary
Dynamic Sales Manager with over 20 years of experience in driving sales strategy and enhancing customer service excellence. Proven ability to analyze data, identify trends, and mentor teams to achieve outstanding results in competitive environments.
Overview
24
24
years of professional experience
Work History
Sales Manager
Harbor Freight
Tulsa
09.2024 - Current
- Managed sales department operations, supervising staff to achieve departmental goals.
- Oversaw daily sales operations and customer interactions, elevating service quality.
- Analyzed sales data, identifying trends and opportunities for improvement.
- Trained and mentored junior sales personnel, ensuring success in their roles.
- Resolved customer complaints related to sales and service, improving satisfaction.
- Supported sales team members, facilitating skill development and performance improvement.
- Provided technical support, addressing inquiries about product features and capabilities.
General Manager
Shoe Carnival
Mishawaka
04.2002 - 07.2024
- Oversaw daily operations, ensuring efficient management and optimal staffing to enhance customer experience.
- Trained and mentored staff, improving service quality and enhancing overall team performance.
- Trained and mentored staff, improving service quality and enhancing overall team performance.
- Managed inventory to enhance product availability and minimize stockouts.
- Analyzed sales trends to refine merchandising strategies for increased revenue.
- Developed staff schedules to ensure adequate coverage during peak hours. and monitored payroll, maintaining budget compliance and optimizing labor costs.
- Created staff schedules and monitored payroll, maintaining budget compliance and optimizing labor costs.
- Delegated tasks to team members based on their skills and project needs. Assigned tasks Assigned tasks Assigned tasks Assigned tasks Assigned tasks Assigned tasks Assigned tasks to staff, establishing clear priorities and operational goals.
Education
Some College (No Degree) - General Studies
Northeastern Illinois University
Chicago, ILSkills
- Sales strategy
- Sales forecasting
- Sales tracking
- Customer relationship management
- Product knowledge
- Customer service excellence
- Data analysis
- Team leadership
- Staff training
- Conflict resolution
- Problem solving
Timeline
Sales Manager
Harbor Freight
09.2024 - Current
General Manager
Shoe Carnival
04.2002 - 07.2024
Some College (No Degree) - General Studies
Northeastern Illinois University