Summary
Overview
Work History
Education
Skills
Timeline
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Garrick Morley

Grand Rapids,MI

Summary

Dynamic leader with a proven track record at McShane and Bowie PLC, excelling in complex problem-solving and staff training. Expert in installing hardware and fostering strong relationships, significantly enhancing team performance. Demonstrates exceptional conflict resolution and clear communication, driving positive outcomes and productivity improvements.

Overview

8
8
years of professional experience

Work History

Central Services Supervisor

McShane and Bowie PLC
Grand Rapids, MI
04.2023 - Current
  • Assisted attorneys and legal staff with technological needs.
  • Managed and maintained filing systems, both digital and physical.
  • Trained new hires in central services.
  • Conducted court-related errands involving both federal and district courts.

Manager

Grunst Brothers
Big Rapids, MI
10.2019 - 02.2022
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Hired, trained and guided closers to improve productivity and sales.

Shift Lead

Ball's Ice Cream
Lowell, MI
03.2017 - 08.2019
  • Trained new employees on company policies, procedures, and job duties.
  • Performed opening and closing procedures such as setting alarm systems, counting money.
  • Managed schedules, accepted time off requests and maintained coverage for shifts.
  • Handled cash register transactions accurately while providing excellent customer service.

Education

Bachelor of Science - Applied Mathematics And Computer Science

Ferris State University
Big Rapids, MI
05-2024

Skills

  • Assembling PCs
  • Installing hardware
  • Complex problem solving
  • Clear communication
  • Conflict resolution
  • Staff training and development
  • Verbal and written communication
  • Relationship building

Timeline

Central Services Supervisor

McShane and Bowie PLC
04.2023 - Current

Manager

Grunst Brothers
10.2019 - 02.2022

Shift Lead

Ball's Ice Cream
03.2017 - 08.2019

Bachelor of Science - Applied Mathematics And Computer Science

Ferris State University

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Garrick Morley