Garrick Oxendine
Mebane
Summary
Dynamic Project Manager with expertise in leading cross-functional teams and driving quality improvements. Achieved significant results, including a 35% reduction in inventory scrap and elevating first pass quality to 99%. Aiming to utilize Six Sigma Green Belt and ISO auditing skills to enhance operational efficiency.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Quality Engineer/Integration Engineer
Toshiba Global Commerce Solutions
Durham
11.2025 - Current
- Functioned as Quality Engineer for Toshiba Global Commerce self-checkout operations to uphold quality standards.
- Held Jabil Manufacturing accountable for quality issues and directed Jabil Quality Team to resolve field customer complaints.
- Managed field complaints and conducted comprehensive root cause investigations.
- Oversaw self-checkout assembly operations at Jabil manufacturing, ensuring smooth workflow.
- Facilitated system integrations as Integration Engineer for Toshiba Global Commerce Integration Solutions.
- Developed BOMs and cost estimates while managing all engineering changes for integration services.
Project Manager
Pentair
Sanford
08.2023 - 11.2025
- Developed comprehensive project timelines for motor transition, ensuring alignment from receiving prototype samples to manufacturing release.
- Held motor suppliers to project timelines and to Pentair supplier qualification measurements.
- Developed and maintained project plans, project documentation, weekly action plans, status reports and PCO (Part Change Order) requests.
- Led coordination of all Part Change Orders for motors to ensure compliance and timely processing.
- Tracked risks, constraints, and quality issues with motors, facilitating proactive problem-solving and mitigation strategies.
- Identified project risks and issues and worked with project team to develop strategies and problem-solving methods.
- Collaborated with suppliers to resolve quality issues, coordinate motor shipments, and meet critical project deadlines.
- Worked closely with regulatory, engineering, manufacturing, quality, purchasing and product management to meet critical project timelines.
- Scheduled pump samples for internal testing and external UL Testing and production line validation.
- Project Manager for Gibson motor supplier transition. The Gibson motor project consisted of the motor transition of two new suppliers and a total of forty-one motors.
Manufacturing Project Manager
Toshiba Global Commerce Solutions
Durham
03.2022 - 09.2023
- Manufacturing Project Manager for next generation self-checkout system for manufacturing and development.
- Established manufacturing plan and project deliverables for each gate process, ensuring new suppliers met Toshiba Global specifications and adhered to Toshiba quality supplier manual.
- Acted as the project representative for manufacturing, concentrating on reducing operation costs, consolidating SKUs, enhancing supplier quality performance, and improving manufacturability of the next generation self-checkout system.
- Maintained supplier tooling, pricing, performance, and budgeting. The tooling budget was five million for the new self-checkout system.
- Oversaw quality engineer, mechanical engineer, and test engineer to ensure project deliverables were met on manufacturing projects.
- Working with software engineers and test engineers to develop test applications and programs to evaluate functionality of self-checkout PCs.
- Managing all Engineering Changes cut in dates for manufacturing.
- Reduced inventory scrap cost by 35 percent using effective transition dates of old inventory parts vs. new parts. This required the formation of a new Oracle tracking system and weekly cross-functional meeting.
Quality Manager
Toshiba Global Commerce Solutions
Durham
11.2019 - 03.2022
- Developed quality management system from inception to world-class standards.
- Managed the quality management system for Toshiba Global Commerce self-checkout manufacturing operations.
- Increased First Pass Quality on Self-Checkout Testing from 65 to 99% using lean principles.
- Implemented Standard Work, real time Quality Defect Tracking System and daily Countermeasure board.
- Managed field complaints and conducted comprehensive root cause investigations to resolve issues.
- Quality Site Leader in overseeing supplier's Quality Performance and driving supplier defect KPI's to zero.
- Reduced Cost of Poor Quality by 35 percent by requiring suppliers to use 8-D principles to solve quality complaints.
Corporate Quality Manager
Central Carolina Products Inc.
Burlington
04.2017 - 11.2019
- Oversaw quality management system for Central Carolina Products custom injection molding company, ensuring compliance and operational effectiveness.
- Executed APQP, PPAP, FMEA, and developed control plans to enhance product quality and streamline development processes.
- Oversee all customer complaints and responsible for complete root cause investigation of complaints.
- Managed over forty employees including quality engineer, quality technicians and department supervisors.
- Partnered with customers on new product development, fostering strong relationships to address product and quality concerns.
- Worked with tool manager on mold repairs, mold refurbishment and mold quality defects.
- Served as management representative for ISO 9001:2015 standard.
Project Manager, Quality Journal Vehicle Dynamics/Aftermarket Project Manager
Volvo
Greensboro
01.2012 - 04.2017
- Project Manager for delivering the Vehicle Dynamic solution to current product warranty items, emerging problems, or manufacturing issues using 8D principles.
- Led cross-functional team for QJ (Quality Journal – Warranty Issue) to deliver solutions for each QJ item, collaborating with engineering sub-system, purchasing, suppliers, SQA, manufacturing, and aftermarket.
- (Chief Project Manager) to solve product quality issues and bring them into Production and Aftermarket (Market Ready) within the 19-week average lead-time.
- Manage projects according to the QJ Process within the Management System.
- Reduced Quality Journal Lead time by 28%.
- Solutions had to be analyzed and implemented based on QDCF (Quality, Delivery, Cost, Features) review.
- Oversaw QJ management within Argus system and deliverables matrix.
- Lead the QJ investigation, develop the RCA (Root Cause Analysis), and update the QJ system.
- Directed team efforts to execute action plans and resolve QJs within established lead-time targets.
- Aftermarket Project Manager for New Product Modification Request (PMR) and Pre-Studies.
- Determined Aftermarket Impact for Servicing, Product Stock, Service Methods, and Dealer Stock.
- Managed PMR's per Volvo's Gate Process and Timeline Deliverables.
- Presented PMR's to Service Engineering, Re-Manufacturing, Diagnostics and Service Information to determine project impact on aftermarket side.
- Coordinated aftermarket sub-departments to ensure completion of project deliverables in alignment with project gate process.
- All projects' deliverables must meet a pre-determined Introduction Date.
Quality Manager/Process Engineer
Kordsa Global Inc.
Laurel Hill
05.2010 - 06.2011
- Oversaw quality management system for textile tire cord fabric manufacturing facility, ensuring compliance and effectiveness.
- Managed all customer complaints and responsible for complete root cause investigation of complaints.
- Collaborated with customers on new product development and managed customer relations concerning product and quality issues, enhancing satisfaction and outcomes.
- Developed all new process specifications and processes for the textile weaving room.
- Served as management representative for ISO 9001:2008 standard, facilitating audits and maintaining quality assurance protocols.
- Certified ISO 9001:2008 Lead Auditor.
Senior Process Engineer
PGI Nonwovens
Benson
08.2008 - 05.2010
- Oversaw process improvements for 25-million-dollar production line, enhancing overall efficiency.
- Managed packaging supplies transition through 100-million-dollar facility.
- Coordinated transition of packaging materials, including stretch wrap, tape, and corrugated supplies, optimizing operational workflow.
- Installed new stretch wrap machine, achieving 30 percent reduction in stretch wrap usage.
- Tracked daily yields, uptime, process reliability, and first pass yield.
- Oversaw new product qualifications, specifications requirements, customer relations, and commercial programs.
Quality Engineer
Kidde Fire Fighting
Angier
04.2007 - 08.2008
- Oversaw new product qualifications, specification requirements, customer relations, and commercial programs.
- Coordinated root cause corrective actions and evaluated effectiveness to ensure compliance with quality standards.
- Implemented Five Step process for root cause analysis of quality complaints to improve resolution time.
- Managed the implementation of SPC throughout quality testing and production testing.
- Coordinated SPC training throughout the manufacturing facility.
- Utilized Kanban, 5S, Kaizen, and value stream mapping to enhance operational efficiency.
- Wrote all standardized work instructions for work cells and assembly areas.
- ACE pilot for achieving United Technology ACE Requirements.
- Assisted in all the quality assurance functions for fire extrusion hoses and specialty irrigation hoses.
Quality Manager/Quality Process Engineer
SPX Process Dehydration & Process Filtration
Newport
04.2006 - 04.2007
- Managed quality assurance functions for refrigerated air dryer manufacturing, ensuring compliance with industry standards.
- Qualified potential suppliers, conducted supplier corrective action requests, and performed on-site quality audits to uphold supplier quality standards.
- Oversaw the maintenance and certification processes for the ISO 9001:2000 Standard.
- Achieved certification as an ISO 9001:2000 Lead Auditor to enhance auditing capabilities.
- Trained employees on updated quality standards and implemented new lean work processes to enhance operational consistency.
- Participated as a Lean Champion member to promote continuous improvement initiatives.
- Wrote all standardized work instructions for work cells and assembly areas.
- Proficient in Kanban, 5S, Kaizen and Value stream Mapping.
Quality Control Manager
HOF Textile Inc.
Lincolnton
04.2000 - 11.2004
- Managed the implementation of ISO 9001:2000 for automotive interlining production.
- Performed and monitored internal audits, ensuring compliance with ISO 9001:2000 standards and identifying areas for quality improvement.
- Supervised production testing processes, ensuring adherence to quality assurance standards and protocols.
- Reduced quality complaints by 50% and improved overall characteristics of apparel interlining.
- Certified in QS 9000, PPAP, APQP, FMEA and control plans.
- Serviced automotive nonwoven accounts, managing client relationships to ensure satisfaction and timely resolution of needs.
- Prepared daily environmental reports and maintained monthly and quarterly VOC/HAP emissions logs for compliance.
Education
Bachelor of Science - Textile Management, engineering, mathematics
North Carolina State University
NC06-1999
Skills
- Six Sigma Green Belt
- ISO 9001:2008 Lead Auditor
- Minitab
- Root cause analysis
- Microsoft Project
- Smartsheet
- Excel
- PowerPoint
- Microsoft Word
- Results driven
- Collaborator
- Leader in problem-solving
Certification
Green Belt
Timeline
Quality Engineer/Integration Engineer
Toshiba Global Commerce Solutions
11.2025 - Current
Project Manager
Pentair
08.2023 - 11.2025
Manufacturing Project Manager
Toshiba Global Commerce Solutions
03.2022 - 09.2023
Quality Manager
Toshiba Global Commerce Solutions
11.2019 - 03.2022
Corporate Quality Manager
Central Carolina Products Inc.
04.2017 - 11.2019
Project Manager, Quality Journal Vehicle Dynamics/Aftermarket Project Manager
Volvo
01.2012 - 04.2017
Quality Manager/Process Engineer
Kordsa Global Inc.
05.2010 - 06.2011
Senior Process Engineer
PGI Nonwovens
08.2008 - 05.2010
Quality Engineer
Kidde Fire Fighting
04.2007 - 08.2008
Quality Manager/Quality Process Engineer
SPX Process Dehydration & Process Filtration
04.2006 - 04.2007
Quality Control Manager
HOF Textile Inc.
04.2000 - 11.2004
Bachelor of Science - Textile Management, engineering, mathematics
North Carolina State University