Garrison Lee
Farmington,NM
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Speedway Gas Station
07.2022 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Helper
Carpet One
11.2022 - 12.2022
- Contributed to a safe work environment by maintaining cleanliness and order in the workspace.
- Followed supervisor instructions to complete tasks on time.
- Increased efficiency by organizing tools and supplies needed for each job, reducing downtime between tasks.
- Drove company-owned vehicles to residential and commercial project locations to complete carpet installations.
- Laid or repaired tile to meet small-scale and large-scale project requirements.
- Installed carpet, hardwood and tiles flooring in commercial and residential buildings.
Assistant Store Manager
Speedway Gas Station
12.2019 - 11.2021
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
Cook
Furrs Buffet
01.2019 - 12.2019
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Assisted in inventory management by accurately tracking supplies and placing orders as needed.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Checked food temperature regularly to verify proper cooking and safety.
Education
High School Diploma -
Las Cruces High School
Las Cruces, NM08.2007
Skills
- Product and Service Knowledge
- Task Delegation
- Retail Operations
- Team Motivation
- Promotional Planning
- Retail Operations Management
- Money Handling
- Sales Reporting
- Vendor management
- Employee engagement
Timeline
Helper
Carpet One
11.2022 - 12.2022
Assistant Manager
Speedway Gas Station
07.2022 - Current
Assistant Store Manager
Speedway Gas Station
12.2019 - 11.2021
Cook
Furrs Buffet
01.2019 - 12.2019
High School Diploma -
Las Cruces High School
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