Summary
Overview
Work History
Education
Skills
Timeline
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Garry Coleman Jr

Cross Lanes,WV

Summary

Dynamic shop owner with a proven track record at Garry's Barber Shop, excelling in customer service and business operations. Cultivated a loyal clientele through exceptional service and effective complaint resolution. Skilled in pricing strategy and adept at fostering partnerships, ensuring operational efficiency and enhanced customer satisfaction.

Overview

33
33
years of professional experience

Work History

Shop Owner

Garry's Barber Shop
08.2009 - Current
  • Maintained accurate financial records, including sales reports, expense tracking, and budget management.
  • Developed loyal customer base by consistently delivering high-quality products and personalized service.
  • Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
  • Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
  • Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.

Barber

Garry's Barber Shop
08.2009 - Current
  • Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
  • Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during the service process.
  • Handled administrative tasks such as appointment scheduling, inventory management, and cash handling to ensure smooth salon operations.

Barber

Asbury's Barber Shop
04.2007 - 08.2009

Ensured all barbering equipment was disinfected and sanitized regularly.

  • Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
  • Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Continually honed personal barbering techniques to deliver consistent quality across all services provided to clients.
  • Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
  • Styled hair according to customer preferences.
  • Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during the service process.
  • Consistently received positive performance reviews from guests.

Building Maitenance / Commission Sales

JC Penny Co
01.1992 - 04.2006
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Developed and maintained courteous and effective working relationships.

Education

Charleston School Of Beauty Culture Barber - Barber Division

Charleston School of Beauty And Barber Culture
514 50th St South East Charleston, WV 25304
08.2007

Stone Wall Jackson High School - General Education

Stone Wall Jackson High School
812 Park Ave Charleston, WV 25302
05.1988

Skills

  • Networking and partnerships
  • Pricing strategy
  • Business operations
  • Marketing experience
  • Customer service background

Timeline

Shop Owner

Garry's Barber Shop
08.2009 - Current

Barber

Garry's Barber Shop
08.2009 - Current

Barber

Asbury's Barber Shop
04.2007 - 08.2009

Building Maitenance / Commission Sales

JC Penny Co
01.1992 - 04.2006

Charleston School Of Beauty Culture Barber - Barber Division

Charleston School of Beauty And Barber Culture

Stone Wall Jackson High School - General Education

Stone Wall Jackson High School
Garry Coleman Jr