Garth Adams II
Columbus,Ohio
Summary
Professional Carrier Sales Manager with strong industry expertise and high standards. Adept at driving results through strategic negotiations, relationship management, and logistical planning. Known for fostering team collaboration and adaptability to meet evolving business needs. Proven skills in communication, problem-solving, and customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Carrier Sales Manager
FST Logistics
06.2024 - Current
- Building and maintaining strong relationships with carriers to ensure a reliable supply of transportation capacity.
- Negotiating contracts with carriers, including rates, terms, and conditions.
- Ensuring sufficient capacity to meet customer demand and managing carrier relationships to optimize efficiency.
- Meeting and exceeding assigned sales targets and contributing to overall company revenue.
- Addressing carrier related issues, such as delays or damages, to ensure smooth operations.
- Staying up to date on industry trends, competitor activity, and market dynamics to identify new business opportunities.
Work Coordinator
Columbia Gas of Ohio
04.2022 - Current
- Processing billing calls: investigate meter read and other requests relating to billing accuracy or payment.
- Handling emergency calls
- Processing customer move-ins, adds and transfers.
- Processing refunds, compensation requests and changes to accounts.
- Assisting customers with credit/payment arrangements
- Processing order inquiry calls, initiate service orders, and provide service order status updates.
Front Office Specialist
OhioHealth
01.2020 - 05.2021
- Establishes FMLA claims, tracks, and codes documentation in accordance with internal workflow processes.
- Provides Administrative Assistance to the operation of appropriate department.
- Responsible for patient registration, including data entry of patient information and insurance verification.
- Answers telephone and direct calls appropriately.
- Greets customers and patients.
Leave of Absence Coordinator
Sedgwick
10.2018 - 05.2019
- Establishes FMLA claims, tracks, and codes documentation in accordance with internal workflow processes.
- Analyzes FMLA claims to determine eligibility and certification in compliance with state and federal regulations.
- Identifies action plan, determines benefits due, and makes timely case decisions based on service expectations as established by the client.
- Communicates decisions and on-going expectations with claimants and clients for medical documents that need to be sent via mail, fax, or email by a specific date.
- Work with auditors on a quarterly basis to ensure claims are in compliance.
Internet/Phone Support Tech
Spectrum
10.2017 - 10.2018
- Deliver service and support to end-users using and operating automated call distribution remote connection or over the Internet.
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about products, services and internet.
- Accurately process and record call transactions using a computer and designated tracking software.
- Mentor and walk floor for new employees who need assistance with incoming calls regarding trouble shooting equipment and navigation of the system.
Education
Business Management Major
University of Rio Grande
Rio Grande, Ohio01.2010
High School - undefined
Hamilton Township High School
Columbus, Ohio01.2008
Skills
- Computer Skills: Microsoft Word, Excel, PowerPoint, Database, Access, Tams, Juris, Eagle, Raptor, Aljex, Mcloud
- Technology Skills: Internet coding, Internet Database, Software Development, Desktop Support
- Additional Skills: Time Management, Leadership, Customer Support, Critical Thinking, Logical Thinking, Emerging Leaders
- Logistics Skills: Supply chain optimization, Freight management, Pricing strategy, Logistics management, Performance tracking, Teamwork and collaboration, Attention to detail
Accomplishments
Achieved new certification by completing Emerging Leaders from FST Logistics!
Certification
- Certified Emerging Leaders, FST Logistics - 2025
Languages
English
Full Professional
Timeline
Carrier Sales Manager
FST Logistics
06.2024 - Current
Work Coordinator
Columbia Gas of Ohio
04.2022 - Current
Front Office Specialist
OhioHealth
01.2020 - 05.2021
Leave of Absence Coordinator
Sedgwick
10.2018 - 05.2019
Internet/Phone Support Tech
Spectrum
10.2017 - 10.2018
High School - undefined
Hamilton Township High School
Business Management Major
University of Rio Grande