SAADBRINA NASSAR
Paynesville City,Liberia
Summary
A result oriented and hardworking individual who is a good team player with excellent communication and problem solving skills. Forward-thinking project management specialist confident in leading team members, managing schedules and coordinating resources. Keeps projects on-track with decisive supervision and quick problem-solving. Persuasive in communicating and negotiating with internal team members, vendors and other stakeholders.
Overview
9
9
years of professional experience
Work History
PROJECT ASSISTANT
LIBERIA AGENCY FOR COMMUNITY EMPOWERMENT
Monrovia, Liberia
10.2021 - 02.2024
- Creating timelines, milestones, and deliverables to contribute to effective project planning
- Following up on the progress of action items and other tasks and reporting to the project manager
- Updating and organizing project files, such as meeting minutes and progress reports
- Observing the team's performance and providing detailed updates to the project manager.
- Assisted Project Manager in preparing project plans, schedules, and budgets.
- Organized and maintained project documents and records.
- Provided administrative support to the project team including scheduling meetings, coordinating travel, ordering supplies.
SALES AGENT
ETSA GROUP OF COMPANIES
Monrovia, Liberia
01.2016 - 12.2017
- Generated leads through cold calling, online searches, and referrals from existing clients.
- Created presentations and proposals for prospective clients.
- Developed relationships with customers by providing excellent customer service.
- Actively sought out new sales opportunities through cold calling, networking, and social media
- Set up meetings with potential clients and listened to their wishes and concerns
- Prepared and delivered appropriate presentations on products and services
- Collaborated with team members to achieve better results
- Gathered feedback from customers on their prospects and shared with the internal team.
- Conducted market research to identify potential customers and their needs.
CUSTOMER SERVICE PROVIDER
ETSA GROUP OF COMPANIES
Monrovia, Liberia
07.2015 - 01.2016
- Answered customers' phone calls
- Placed phone orders accurately into the computer and by phone
- Communicated clearly with a pleasing and helpful tone
- Handled complaints with ease and followed up to ensure customer satisfaction.
- Greeted customers upon arrival and answered inquiries in a professional manner.
- Provided prompt, courteous service to all customers.
- Assisted customers with product selection and ordering processes.
- Processed payments for orders accurately and efficiently.
SALES ASSOCIATE
CHOICE BOUTIQUE
Monrovia, Liberia
01.2015 - 07.2015
- Welcomed customers by greeting them, offering them assistance
- Directed customers by escorting them to racks and counters and suggesting items
- Advised customers by providing information on products
- Helped customers make selections by building customers' confidence and offering suggestions and opinions.
- Provided accurate information about products, prices and services.
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
Education
BBA - Sociology and Management
United Methodist University
11.2021
Diploma -
College of West Africa Methodist School
07.2015
Skills
- File Management
- Billing and Invoicing
- Operations Support
- Meeting Scheduling
- Meeting Coordination
- Client Relationships
- Telephone Etiquette
- Presentation Development
- Scheduling expertise
- Research abilities
- Information Gathering
- Project Management
- Schedule Management
- Scheduling and calendar management
Phone
0888759891, 0777653977
Timeline
PROJECT ASSISTANT
LIBERIA AGENCY FOR COMMUNITY EMPOWERMENT
10.2021 - 02.2024
SALES AGENT
ETSA GROUP OF COMPANIES
01.2016 - 12.2017
CUSTOMER SERVICE PROVIDER
ETSA GROUP OF COMPANIES
07.2015 - 01.2016
SALES ASSOCIATE
CHOICE BOUTIQUE
01.2015 - 07.2015
BBA - Sociology and Management
United Methodist University
Diploma -
College of West Africa Methodist School
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