Gary 1
Piedmont,SD
Summary
Operations professional with comprehensive expertise in managing and maintaining operational systems. Proven ability to enhance operational efficiency and ensure safety protocols are followed. Known for strong team collaboration and adaptability to evolving operational needs, leveraging technical skills and problem-solving capabilities.
Experienced with operational systems and equipment maintenance, enhancing workflow efficiency and safety standards. Utilizes strong problem-solving skills to address and resolve operational challenges effectively. Knowledge of team collaboration and adaptability ensures smooth operations under changing conditions.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
Work History
Operations Technician
Visit Rapid City
11.2023 - Current
- Optimized operations efficiency by streamlining processes and implementing innovative solutions.
- Demonstrated expertise in equipment operation, contributing to higher quality outputs within tight deadlines.
- Reduced equipment downtime through regular maintenance checks and swift troubleshooting.
- Played a crucial role in emergency response planning, minimizing impact on business continuity during unforeseen events.
Outdoor Program Director
Camp Lenox
05.2023 - 09.2023
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
- Provided ongoing direction and leadership for program operations.
- Maintained and updated project related documents.
Tour Guide
Wonderland Cave
05.2021 - 05.2023
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
- Improved group safety by vigilantly monitoring tour participants and implementing strict adherence to safety guidelines.
- Trained new hires ensuring they were well-prepared knowledgeable about their assigned tours before leading them independently.
- Adapted tours to accommodate varying physical abilities, ensuring inclusive and enjoyable experience for all guests.
Line Cook
Stearfish
12.2022 - 02.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Checked food temperature regularly to verify proper cooking and safety.
Sales Representative
T-Mobile
09.2020 - 05.2021
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
Education
Bachelor of Science - Outdoor Education
Black Hills State University
Spearfish, SD05-2027
Skills
- Equipment operation
- Lockout/tagout safety protocols
- Experience applying 5S principles
- Operational productivity
- Equipment evaluation
- Proficient in hazardous materials safety practices
- Emergency response skills
- Effective team collaboration
Timeline
Operations Technician
Visit Rapid City
11.2023 - Current
Outdoor Program Director
Camp Lenox
05.2023 - 09.2023
Line Cook
Stearfish
12.2022 - 02.2023
Tour Guide
Wonderland Cave
05.2021 - 05.2023
Sales Representative
T-Mobile
09.2020 - 05.2021
Bachelor of Science - Outdoor Education
Black Hills State University
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