Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gary Ballman

Bethesda,MD

Summary

I am a retiree seeking a part time position in a home improvement or hardware store in the DMV. Having owned and maintained 11 homes and a rental duplex, I have deep experience doing and using the things customers coming into these stores are doing and using. I also know the key role customer satisfaction plays in success for these stores, and I am very customer focused.

Overview

44
44
years of professional experience

Work History

Owner of 11 Homes and a Rental Duplex

Myself
07.1980 - 10.2024

I did considerable work on all these properties including:

  • Framing, sheet rocking, roofing, building porches, patios,fences
  • Installing cabinets, doors, trim, paneling, windows, oakfloors
  • Extensive painting, interior and exterior
  • Installing toilets and sinks
  • Sodding and planting trees, scrubs and flowers
  • Repairing windows (including cutting glass) and screens

VP

WellPoint, Anthem Blue Cross
07.2011 - 06.2013
  • Led cross-functional teams to implement strategic initiatives enhancing operational efficiency and improving member engagement.
  • Developed comprehensive performance metrics to assess program effectiveness and drive continuous improvement across service lines.
  • Collaborated with senior leadership to refine organizational strategies, aligning operational goals with corporate objectives.
  • Drove innovation by integrating advanced analytics into decision-making processes, optimizing resource allocation and reducing costs.
  • Spearheaded the launch of new health programs, ensuring compliance with regulatory standards and alignment with market needs.
  • Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
  • Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.

SVP Operations

Delta Dental Plan of Minnesota
02.2003 - 07.2011
  • Led operational initiatives to enhance service delivery and member satisfaction across dental plans.
  • Streamlined workflows by implementing process improvements, resulting in increased efficiency and reduced turnaround times.
  • Directed cross-functional teams to ensure alignment with strategic objectives and operational goals.
  • Oversaw budget management and resource allocation to optimize operational performance within the organization.

VP Product Development

Walker Customer Satifaction Measurement
06.2001 - 09.2003
  • Led initiatives to enhance customer satisfaction metrics and reporting processes.

Education

Bachelor of Science - Natural Resource Management

Purdue University
West Lafayette, IN
05-1976

Skills

  • Framing, sheet rocking, roofing, building fences porches , patios
  • Installing cabinets, counters, doors, trim, paneling, windows, and oak floors
  • Extensive painting, interior and exterior
  • Installing toilets and sinks
  • Sodding and planting trees, scrubs and flowers
  • Repairing broken windows (including cutting glass) and screens

Timeline

VP

WellPoint, Anthem Blue Cross
07.2011 - 06.2013

SVP Operations

Delta Dental Plan of Minnesota
02.2003 - 07.2011

VP Product Development

Walker Customer Satifaction Measurement
06.2001 - 09.2003

Owner of 11 Homes and a Rental Duplex

Myself
07.1980 - 10.2024

Bachelor of Science - Natural Resource Management

Purdue University
Gary Ballman