Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Mover
Budget Moving And Storage
Phoenix, AZ
10.2023 - Current
Loaded and unloaded customer belongings onto truck and other vehicles safely and securely.
Packaged items for transport, using protective materials such as bubble wrap, foam, blankets and shrink-wrap to prevent damage during transit.
Transported furniture, appliances, boxes and other items from one location to another in a timely manner.
Assembled furniture at the customer's new residence or business premises.
Unloaded customer goods at the destination with care, ensuring that all items were accounted for and placed in their appropriate locations.
Supervisor
Efficient Moving Solutions
Phoenix, AZ
07.2021 - 10.2023
Directed and supervised team of 15 employees in daily operations.
Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Tracked progress on projects and provided timely feedback to staff members.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Performed monthly inventory checks to ensure sufficient stock levels for all products.
Assisted in creating budgets for departmental expenses including personnel costs.
Substance Abuse Counselor
Baywood outpatient
Queensbury, NY
12.2016 - 06.2021
Delivered presentations at local schools and community organizations about the dangers of drug use and addiction.
Assessed clients to determine individual needs and developed treatment plans accordingly.
Provided individual, family, and group counseling sessions to address addiction issues.
Facilitated psycho-educational groups on topics such as relapse prevention, anger management, and communication skills.
Conducted assessments of client's mental health status and substance use history.
Collaborated with other healthcare professionals to ensure effective patient care.
Maintained accurate records of client progress in the electronic medical record system.
Developed aftercare plans for clients transitioning out of treatment programs.
Educated clients about available community resources for continued recovery support.