Summary
Overview
Work History
Education
Skills
Timeline
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Gary Boone

Newaygo,MI

Summary

Encouraging Service Advisor and problem-solver with talents for team building, leading and motivating, as well as excellent customer relations. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.


Overview

23
23
years of professional experience

Work History

Volkswagen/Mitsubishi Service Manager/Advisor

Gezon Motor's
Grand Rapids, MI
04.2019 - 10.2021
  • Met with customers to discuss service needs and offer available solutions.
  • Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
  • Met with customers to discuss service needs and develop effective and practical solutions.
  • Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.

Service Manager

Gerrits Appliance
Wyoming, MI
04.1999 - 04.2019
  • Met with customers to discuss service needs and offer available solutions.
  • Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.

Education

No Degree - Criminal Justice

Grand Rapids Community College
Grand Rapids, MI

No Degree - Youth Ministries

Kuyper College
Grand Rapids, MI

High School Diploma -

Hudsonville Public Schools
Hudsonville, MI
05.1989

Skills

  • Workplace Safety
  • Verbal and Written Communication
  • Job Prioritizing
  • Quality Control

Timeline

Volkswagen/Mitsubishi Service Manager/Advisor

Gezon Motor's
04.2019 - 10.2021

Service Manager

Gerrits Appliance
04.1999 - 04.2019

No Degree - Criminal Justice

Grand Rapids Community College

No Degree - Youth Ministries

Kuyper College

High School Diploma -

Hudsonville Public Schools

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Gary Boone