Gary Breaux
Metairie,LA
Summary
I am a highly motivated and progress-focused individual. I have consistently provided excellent job performance in all of my employment positions. With over 20 years of experience in audit and loss prevention, I bring expertise in on-site and virtual audits, franchise audits, operational procedures, identifying security and merchandising infractions, cash counts, and controlled asset protocols as an accomplished Auditor and Loss Prevention Specialist. I am eager to discuss my candidacy with you. Thank you for considering my application.
Respectfully,
Gary J Breaux
Overview
28
28
years of professional experience
Work History
Auto Damage Appraiser
Root Insurance
Columbus, OH
03.2024 - Current
- Conducted inspections on damaged vehicles and generated accurate estimated costs for repair work.
- Provide exceptional customer service through proactive communication with policyholders, claimants, and repair shops.
- Determine salvage value for total-loss vehicles and advise customers with empathy.
- Evaluated claims for possible fraud, contacting the appropriate department for assistance and further investigation.
Claims Resolution Specialist II
Liberty Mutual
Metairie, LA
05.2022 - 10.2023
- Drafted detailed estimates for claims nationwide for customers regarding repairs needed due to accident or other incidents. Set expectations of reasonable repair time and rental usage.
- Investigated and resolved customer inquiries related to the status of their claims through effective communication with repair shops.
- Maintained proactive communications with claims adjusters, insuring claim payments were accurate and paid timely, also advised expected repair time to minimize rental expenses.
Auto Technical Adjuster
Allstate
Metairie, LA
06.2021 - 05.2022
- Conducted nationwide virtual inspections on damaged vehicles and generated accurate and cost effective repair estimates.
- Provided policyholders and claimants with accurate information of next steps regarding vehicle repairs and body shop procedures to maximize customer satisfaction.
- Evaluated claims for possible fraud, contacting appropriate department for assistance and further investigation.
Auto Total Loss Adjuster
GEICO
Metairie, Louisiana
03.2020 - 04.2021
- Conducted photo/virtual inspections on damaged vehicles and generated accurate estimated repair costs for total loss determination according to state law.
- Managed heavy workload of 25+ open claims thanks to strong organizational, time management and collaboration skills.
- Negotiated settlements with policy holders and claimants, paid out total loss settlements and obtained necessary documents to process titles for branding per state law.
Auto Damage Adjuster
GEICO
Metairie, LA
04.2018 - 02.2020
- Expeditiously handle field and express drive-in claims, write accurate cost effective estimates, issue payments on the spot and provide excellence customer service.
- Coordinated direct repair assignments with local body shops and set up rental vehicle for customers during restoration processes. Kept customers well informed of repair time line.
- Advised customers if level of damage resulted in total loss of vehicle. Negotiated settlement amount. Processed all documentation, vehicle title and issued settlement payment.
Field Compliance Auditor
Cash America
New Orleans, LA
02.2001 - 04.2018
- Performed quarterly physical inventory for 30 locations in 4 states, audited physical security controls, and observed associates for adherence to company security protocols.
- Generate detailed data reports of results/findings identifying potential shrink and non-compliance. Distribute reports to the District Manager, Director of Audit, and VP of Loss Prevention.
- Audited shop's physical cash and daily cash ledgers, adjusted misinterpretations of transactions and transfers. Conducted audits of loan documents & federal gun forms for strict compliance to state and federal laws.
Loss Prevention Auditor
Saks 5th Avenue
New Orleans, LA
03.1997 - 02.2001
- Performed periodic audits of merchandise, cash registers, and other assets to ensure the accuracy and integrity of company assets.
- Quarterly inspection and testing of security/alarm controls and fire safety system. Responded to after-hours alarm calls.
- Educated staff on proper loss prevention procedures and protocols. Collaborated with management team to develop strategies for minimizing losses due to theft or fraud.
Education
High School Diploma -
Archbishop Rummel High School
Metairie, LA05.1989
Some College (No Degree) - Accounting And Finance
University of New Orleans
New Orleans, LASkills
- Strong investigative and data recall
- Experience with retail sales & operations
- Efficient multitasking and time management
- Fraud detection knowledge
- Operate independently with a sense of urgency
- Excellent verbal & written communication
References
References available upon request.
Timeline
Auto Damage Appraiser
Root Insurance
03.2024 - Current
Claims Resolution Specialist II
Liberty Mutual
05.2022 - 10.2023
Auto Technical Adjuster
Allstate
06.2021 - 05.2022
Auto Total Loss Adjuster
GEICO
03.2020 - 04.2021
Auto Damage Adjuster
GEICO
04.2018 - 02.2020
Field Compliance Auditor
Cash America
02.2001 - 04.2018
Loss Prevention Auditor
Saks 5th Avenue
03.1997 - 02.2001
High School Diploma -
Archbishop Rummel High School
Some College (No Degree) - Accounting And Finance
University of New Orleans
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