Gary Bunche
Summary
Paralegal motivated to continually improve and extend personal skills and knowledge to attain increased responsibility and opportunities for professional growth.
Overview
15
15
years of professional experience
Work History
Delivery Contractor
DeliverThatCanton
07.2022 - Current
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Service Advocate
Conduent
09.2019 - 06.2022
- Provided on-sight and remote, inbound customer service & communications; data entry; analyzed, created, maintained & organized databases evidence
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Analyzed customers' issues and complaints and initiated corrective actions.
- Maintained business ledgers; provided problem-solving resolutions
- Utilized Microsoft Word on a daily basis.
Paralegal
Burke's Law Office
02.2019 - 06.2019
- Researched case law
- Formatted & drafted arguments and other legal documents
- Compiled factual evidence
- Analyzed, interpreted and utilized government (state &/or federal) statutes, regulations, policies and rules.
- Edited and proofread legal documents to verify accuracy.
- Prepared legal briefs, motions, and pleadings.
- Researched statutes, decisions, legal articles, and codes.
- Researched and analyzed legal issues and cases to provide accurate advice to clients.
Legal Assistant
Community Success Initiative(CSI)
09.2018 - 01.2019
- Format & draft arguments and other legal documents
- Conducted legal research, compiled and organized evidence and identified relevant legal articles and statutes to use for legal proceedings.
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
- Compile factual evidence
- Analyze, interpret and utilize government (state &/or federal) statutes, regulations, policies and rules.
- Organized documents to manage paper and electronic filing systems of clients.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Responded to client inquiries to provide accurate legal advice and offer assistance.
Legal Aid
FMC Lexington
05.2009 - 06.2018
- Researched and shepardized case law
- Analyzed, interpreted and utilized government (state & federal) statutes, regulations & policies
- Formatted & drafted administrative remedies, motions & legal letters
- Utilized case law and research to answer various legal inquiries.
- Organized documents to manage paper and electronic filing systems of clients.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Responded to client inquiries to provide accurate legal advice and offer assistance.
- Prepared for court hearings by organizing and summarizing documents, preparing exhibits and reviewing evidence.
- Conducted legal research, compiled and organized evidence and identified relevant legal articles and statutes to use for legal proceedings.
- Monitored changes in relevant laws to stay abreast of procedures and provide legal updates to clients.
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
- Produced legal documents such as briefs, pleadings and appeals.
- Interviewed clients to obtain information relevant to cases.
- Researched statutes, decisions, legal articles, and codes.
- Researched and analyzed legal issues and cases to provide accurate advice to clients.
- Developed polished motions and briefs to support litigation processes and court proceedings.
Customer Service Clerk
Federal Prison Industries
04.2010 - 05.2018
- Provided customer service & communications (Interacted with Government agencies); data entry (entered and processed orders); analyzed, created, maintained & organized databases evidence
- Filed documentation; formatted and drafted business inquiries; answered customer inquiries; maintained business ledgers; provided problem solving resolutions to both customers and business obstacles
- Utilized SAP, Excel and Microsoft Word on a daily basis
- Trained new supervisors and employees in proper procedures and implementation of corporate doctrine and communicated technical information.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Responded to customer calls and emails to answer questions about products and services.
- Assisted customers with obtaining [Type] services by delivering polished and professional support in every interaction.
- Input customer orders and payment information to coordinate quick delivery of [Product or Service]s.
- Maintained and managed customer files and databases.
- Organized efficient service responses by directing visitors and callers to correct personnel.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
Education
Diploma/Certificate - Paralegal Studies(Civil Litigation)
Blackstone Career Institute
Allentown, PA11.2014
Diploma/Certificate - Paralegal Studies(Criminal)
Blackstone Career Institute
Allentown, PA09.2013
Diploma/Certificate - Paralegal Studies(Bankruptcy)
Blackstone Career Institute
Allentown, PA03.2013
Certificate - Customer Service Representative
US Department of Labor
Lexington, KY01.2012
Diploma/Certificate - Paralegal Studies
Blackstone Career Institute
Allentown, PA12.2010
GED -
Wake Technical Community College
Raleigh, NC05.1988
Skills
- Database Research
- Exceptional Writer
- Exhibit Preparation
- Proficient in MS Office
- Legal Research
- Document Preparation
- Administrative Support
- Legal Compliance
- Proofreading
- Attention to Detail
- Research and Data Collection
- etc
Timeline
Delivery Contractor
DeliverThatCanton
07.2022 - Current
Service Advocate
Conduent
09.2019 - 06.2022
Paralegal
Burke's Law Office
02.2019 - 06.2019
Legal Assistant
Community Success Initiative(CSI)
09.2018 - 01.2019
Customer Service Clerk
Federal Prison Industries
04.2010 - 05.2018
Legal Aid
FMC Lexington
05.2009 - 06.2018
Diploma/Certificate - Paralegal Studies(Civil Litigation)
Blackstone Career Institute
Diploma/Certificate - Paralegal Studies(Criminal)
Blackstone Career Institute
Diploma/Certificate - Paralegal Studies(Bankruptcy)
Blackstone Career Institute
Certificate - Customer Service Representative
US Department of Labor
Diploma/Certificate - Paralegal Studies
Blackstone Career Institute
GED -
Wake Technical Community College
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