Gary Chambers
1246 E. 169th Street ,Illinois
Summary
Dynamic sales consultant and assistant manager at Quality Hyundai, adept at enhancing customer relationships and driving sales through effective CRM proficiency. Proven ability to resolve objections and streamline operations, resulting in improved customer satisfaction and dealership performance. Skilled in time management, fostering a collaborative team environment to achieve business objectives.
Overview
27
27
years of professional experience
Work History
Sales Consultant/ Sales Assistant Manager
Quality Hyundai
9205 S .Western Ave Chicago Illinois 60643
07.1995 - 07.2022
- Coordinated daily dealership operations, ensuring smooth workflow across sales, service, and customer support teams.
- Trained staff on CRM updates, appointment scheduling, and follow-up procedures to improve customer response consistency.
- Monitored vehicle inventory, pricing, and lot presentation to support accurate merchandising and sales readiness.
- Resolved customer concerns promptly, maintaining service standards and supporting positive dealership experiences.
- Reviewed deal paperwork, disclosures, and compliance documents to help ensure accurate transaction processing.
- Scheduled and prioritized showroom activities, aligning staffing coverage with traffic patterns and customer demand.
- Supported sales team performance by tracking leads, reinforcing process adherence, and coordinating handoff steps.
- Developed strong working relationships with staff, fostering a positive work environment.
Bus Operator/ Bus Service Manager Supervisor
Chicago Transit Authority, CTA
567 W Lake Street
07.2003 - 02.2019
- Consulted with customers to identify vehicle needs and recommend suitable Hyundai models.
- Conducted walkarounds and test drives to explain features, safety systems, and performance.
- Updated CRM records with customer details, follow-up notes, and sales pipeline activity.
- Presented financing, lease, and trade-in options aligned with buyer budgets and preferences.
Education
High School Diploma -
Percy L. Julian High School
10330 S.Elizabeth Ave 06.1991
Criminal Justice
Barbara Scotia College
Concord, NC01.1991
Skills
- Time management
- Customer relationship management
- CRM proficiency
- Objection handling
Timeline
Bus Operator/ Bus Service Manager Supervisor
Chicago Transit Authority, CTA
07.2003 - 02.2019
Sales Consultant/ Sales Assistant Manager
Quality Hyundai
07.1995 - 07.2022
High School Diploma -
Percy L. Julian High School
Criminal Justice
Barbara Scotia College