Gary Chinn
Redmond,WA
Summary
Reliable, self-motivated professional, willing to learn, adapt and seeking new opportunities to grow and develop. Strive to create an environment and culture to empower others to perform at their best. Held a variety of roles at Hobart/ITW for more than 27 years from individual contributor to management.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Service Technician
Hobart/ ITW
Redmond, WA
10.2010 - 02.2022
- Electrically/mechanically troubleshooted, diagnosed, repaired and maintained the vast majority of commercial food equipment
- Established and maintained customer relationships while focused on exceeding customer expectations.
Field Engineer
Hobart/ ITW
Troy, OH
05.2008 - 10.2010
- Provided technical support for the field service technicians, with troubleshooting and part identification
- Trained, advised and assisted service technicians when they were having difficulty troubleshooting equipment.
Service Manager/Advisor
Hobart/ITW
Redmond, WA
02.2006 - 05.2008
- Provided coaching, training and assisted in developing the new generation of service technicians in order to increase retention, engagement and sense of belonging
- Provided turnkey installation quotes for new equipment and coordinating all aspects of the installation with the necessary trades and service technicians
- Addressed customer concerns with any service related issues.
Service Technician
Hobart/ ITW
Redmond, WA
01.2001 - 02.2006
- Electrically/mechanically troubleshooted, diagnosed, repaired and maintained the vast majority of commercial food equipment
- Established and maintained customer relationships while focused on exceeding customer expectations.
Territory Manager
Ecolab
Tacoma, WA
01.2000 - 01.2001
- Made scheduled visits to the customer’s location and perform tests on the equipment to make sure it was up to specifications
- Made adjustments and/or repairs as needed
- Maintained customer’s product inventory to assure supplies lasted until next scheduled visit
Service Technician
Hobart/ ITW
Redmond, WA
05.1994 - 01.2000
- Electrically/mechanically troubleshooted, diagnosed, repaired and maintained the vast majority of commercial food equipment
- Established and maintained customer relationships while focused on exceeding customer expectations.
Skills
- Strategic thinking
- Strong verbal and written communication
- Self-driven and highly motivated
- Time management and prioritization
- Forklift operator
- Machine shop equipment operator
- Electrician
- Plumbing
Certification
- Electrician license (EL07) (CHINNGJ986Q6) (11/2002-10/2023)
- Commercial driver license -Class B with air brake endorsement
Timeline
Service Technician
Hobart/ ITW
10.2010 - 02.2022
Field Engineer
Hobart/ ITW
05.2008 - 10.2010
Service Manager/Advisor
Hobart/ITW
02.2006 - 05.2008
Service Technician
Hobart/ ITW
01.2001 - 02.2006
Territory Manager
Ecolab
01.2000 - 01.2001
Service Technician
Hobart/ ITW
05.1994 - 01.2000
- Electrician license (EL07) (CHINNGJ986Q6) (11/2002-10/2023)
- Commercial driver license -Class B with air brake endorsement