Summary
Overview
Work History
Education
Skills
Timeline
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Gary Converse

Geneseo,NY

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

3
3
years of professional experience

Work History

Assistant Manager

KBP Foods
08.2020 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

High School Diploma -

Geneseo Central School
Geneseo
06.2021

Skills

  • Recruiting and Interviewing
  • Product and Service Knowledge
  • Task Delegation
  • Customer Relationship Management (CRM)
  • Customer Rapport
  • Money Handling
  • Staff Management
  • Staff Supervision
  • Team Motivation

Timeline

Assistant Manager

KBP Foods
08.2020 - Current

High School Diploma -

Geneseo Central School

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Gary Converse