Gary Frye
Baltimore,MD
Summary
Police Officer of over 13 years who is highly effective at taking direction from superiors as well as mentoring/training junior officers. Believes that willingness to learn and emphasis on teamwork are essential qualities to be successful in any profession. At the end of my career, I was fortunate enough to be in a supervisor role where I effectively communicated the job at hand to subordinates from command staff. I am able to connect with anyone, keep calm under pressure, think critically, and maintain a positive professional attitude.
Overview
20
20
years of professional experience
Work History
Police Officer
Anne Arundel County Police Department
Millersville , MD
01.2010 - 05.2023
- Protected citizens by preventing crime, enforcing laws and apprehending suspects.
- Communicated/Interviewed victims, suspects and witnesses to gather and provide information regarding criminal events.
- Patrolled assigned areas both on foot and in motor vehicles, maintaining awareness and providing community surveillance.
- Diffused active disturbances with de-escalation techniques, compassion and combat skills.
- Executed law enforcement patrol functions in assigned locations for extended periods of time.
- Subdued resisting subjects with defensive tactics and approved nonlethal weapons.
- Operated mobile data terminals from patrol vehicles to obtain criminal records on-scene.
- Served criminal warrants and subpoenas to suspects in public and private locations.
- Drove with precision and speed to reach suspects in traffic chases.
- Provided patient care and medical triage in emergencies.
- Testified in court to present evidence in criminal cases.
- Provided basic counseling services and referrals which requires an understanding of human nature and basic needs.
- Informed citizens of community services and recommend options to facilitate longer-term problem resolution.
- Provided basic legal advice and communicated a citizen's rights and responsibilities.
- Assisted in training recruit officers at the academy to include teaching, role playing, and certified defensive tactics instructor.
- Certified Field Training Officer who trained recruit officers upon completion of the police academy.
- Managed a platoon as a supervisor.
- Worked in an undercover capacity to include purchasing narcotics, handling of confidential informants/information, and dealing with currency.
- Investigated criminal activity as a Detective to include sex offenses, burglaries, non-fatal shootings, robberies, assaults, and thefts.
- Briefed Special Operations Division prior to executing search and seizure warrants for residences, vehicles, and persons.
- Executed signed search warrants for residences, persons, vehicles, social media accounts, cellular data, and cellular devices.
Customer Service Representative
Anne Arundel Seafood
Pasadena , MD
01.2007 - 12.2009
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls, providing frontline customer support or assistance with product and service transactions.
- Developed strong customer relationships to encourage repeat business.
- Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Role Player
Joint Counter-Intelligence Training Academy
Hanover , MD
01.2007 - 12.2009
- Worked in a team environment to ensure quality service.
- Conducted on foot and vehicle surveillance for training military employees.
- Communicated with team to ensure a valuable product provided to the government.
Cashier
Christos Discount Liquors
Glen Burnie , MD
08.2004 - 12.2008
- Received currency for the purchase of items.
- Rotated product/stocked in regards to expiration dates.
- Assisted customers with questions, comments, and concerns.
- Accounted for product entering the store from distributors.
- Communicated with sales representatives.
Helper
D & M Distributing
Pasadena , MD
01.2003 - 12.2006
- Delivered product from warehouse of distributor to retailer.
- Effectively communicated with owners of store to ensure satisfaction.
- Built displays within stores as requested.
- Adjust invoices if discrepancy with product delivered.
- Receive funds for product delivered.
Education
Bachelor of Science - Anthropology And Sociology
2009
Skills
- Community Relations
- Problem-Solving
- Service Oriented
- Verbal and Written Communication
- Time Management
- Planning and Coordination
- Inter-Department Coordination
- Psychological Assessments Understanding
- Risk Mitigation
- Human Relations
- Cross-Functional Communication
- Calm Under Pressure
- Conflict Resolution Tactics
- Exceptional Problem Solver
- Confidence
- Active Listening
- Professionalism
- Emotional Intelligence
- Stress Management
- Critical Thinking
- Resourcefulness
- Teamwork
- Decision-making
- Attention to Detail
Timeline
Police Officer - Anne Arundel County Police Department
01.2010 - 05.2023
Customer Service Representative - Anne Arundel Seafood
01.2007 - 12.2009
Role Player - Joint Counter-Intelligence Training Academy
01.2007 - 12.2009
Cashier - Christos Discount Liquors
08.2004 - 12.2008
Helper - D & M Distributing
01.2003 - 12.2006
Towson University - Bachelor of Science, Anthropology And Sociology
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