Gary Giddens
Winter Haven
Summary
Goal-oriented facilities maintenance professional with excellent leadership, problem-solving and multitasking skills. Well-versed in HVAC, plumbing, and electrical systems, as well as structural and codes requirements.
Overview
45
45
years of professional experience
Work History
Facilities Manager
Florida Polytechnic University
04.2017 - Current
- Respond to building emergencies and manage repairs on a 24 hour Basis.
- Supervise staff in day-to-day activities.
- Conduct regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
- Oversee all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Maintain HVAC Chiller equipment. temperature control, electrical and lighting ,building automation systems.
- Improve facility efficiency by implementing preventive maintenance plans and streamlining work order processes.
- Interviewed, hired, and trained qualified maintenance employees.
- Manage vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
- Analyze and monitor building controls and HVAC system performance and recommend,and perform repairs.
- Negotiate contracts with vendors to obtain favorable and cost-effective terms and conditions.
- Manage, make and issue keys for the facility using a Keytrak keying system.
Self Employed - AC Contractor
Self - Garden Grove Heating and Cooling LLC
09.2008 - 04.2017
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
- Established long-term relationships with clients, resulting in increased repeat business.
- Consulted with customers to assess needs and propose optimal solutions.
- Evaluated customer needs and feedback to drive product and service improvements.
Service Manager
Bartow Heating and Cooling
07.1996 - 09.2008
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Increased repeat business by fostering strong client relationships through personalized service and frequent follow-ups to ensure satisfaction.
Maintenance Mechanic
Farmland Industries
04.1980 - 07.1996
- Performed mechanical repairs of production equipment to minimize downtime.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, and welding and fabrication
Education
Associate of Applied Science - Electronic Engineering
Tampa Technical College
Tampa, FL12-1986
Certificate of Technical Studies - Maintenance Mechanical Technology
Travis Vocational
Lakeland, FL07-1982
Skills
- Building maintenance
- Budgeting and financial management
- Building inspections
- Asset management
- Schedule coordination
- Reliability
- Delegation skills
- System inspections
- Organizational skills
- Teamwork
- Team building
- Attention to detail
- Multitasking
- Equipment operation
Timeline
Facilities Manager
Florida Polytechnic University
04.2017 - Current
Self Employed - AC Contractor
Self - Garden Grove Heating and Cooling LLC
09.2008 - 04.2017
Service Manager
Bartow Heating and Cooling
07.1996 - 09.2008
Maintenance Mechanic
Farmland Industries
04.1980 - 07.1996
Associate of Applied Science - Electronic Engineering
Tampa Technical College
Certificate of Technical Studies - Maintenance Mechanical Technology
Travis Vocational
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